Assistant Store Manager

15 hours ago

Kitchener, Canada Four20 Premium Market Ltd Full time

Essential Functions
- Leads and coaches through the company vision, mission, and core values.
- Assumes primary responsibility for efficient, cost effective and profitable operations.
- Prepares budgets and sales forecasts in conjunction with the District Manager.
- Approves within budgetary limits and District Manager approval, all store expenditures for the purchase of supplies, equipment, and expense items.
- Provides consistent coaching and feedback to hold the team accountable to results; you manage the performance evaluation delivery process for all staff, as well as the execution of all job changes in line with company protocol.
- On your sales floor 5 days a week leading your team by example, giving feedback, and coaching in the moment; you are accountable for all areas of training /customer experience.
- Displays a customer comes first attitude by training and holding team members accountable for delivering exceptional customer service, through flawless execution of our We Pass program
- Accountable for the successful selection process, training, and relationship management of your team.
- Responsible for all product/inventory management at your store and support the visual merchandising and sell-through at your store.
- Unpack boxes for inventory as required (boxes can weigh up to 30 lbs.)
- Support in leading a profitable store by enrolling the entire team to achieve your sales plan; you utilize company tools to strategically plan sales targets and labour hours; you accurately track labour hours and budget accordingly.
- Ensure staff are compliant on training and mandatory material within the internal Learning Management System training portal.
- Maintain and monitor store inventory levels and support initiatives for loss prevention.
- Ensure that the store is clean, safe, and presentable for customers.
- Management of vacation/LOA/sick requests, including tracking for all staff and you process employee changes appropriately to ensure timely and accurate pay for your team.
- Fully accountable for and oversee the execution of all deliverables within your store, and you perform the role responsibilities of Key Holder and Sales Specialist as needed.
- Support in facilitating successful trainings, performance/development meetings.
- Ensures that all employees fully understand and are utilizing the most current systems i.e. Vend, ADP Workforce Now, etc.
- Maintain in-depth knowledge of products in the store, as well as industry-wide product knowledge.
- Assists with maintaining strong relationships within the local community and/or participates in local engagement opportunities a volunteer basis (i.e., fundraising, local community events, charity drives, etc.)
- Under the direction of your District Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request.

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