Customer Service Representative
1 week ago
POSITION DESCRIPTION:
Customer service representative is responsible for providing exceptional and knowledgeable service to all customers in a professional and courteous manner. Detailed duties are outlined below.
ROLE AND RESPONSIBITIES:
- Receiving and inputting Consignment purchase orders via hard copy and electronic (GHX)
- Processing Credit Invoices and Return Authorizations (RGA’s) in a timely manner
- Ongoing file maintenance
- Billing & invoice reconciliation
- Other duties as required
POSITION REQUIREMENTS:
- Ability to multi-task and work in a fast-paced environment
- Attention to detail
- Very Organized
- Computer Skills: Experience and proficiency with computer systems including MS Excel, Word, Outlook and Explorer are mandatory and experience with databases, web based programs, and other software packages are advantageous and will be taken into account.
- Fluent English/ first language
- Strong Communications Skills
**Salary**: $48,000.00-$52,000.00 per year
**Benefits**:
- Paid time off
Schedule:
- 8 hour shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Burnaby, BC: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 3 years (required)
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