Shuttle Driver

1 week ago

Calgary, Canada Sandman Hotel Group Full time

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Sandman Hotels requires an energetic Shuttle Driver responsible for providing for the comfort and service for guests of the hotel. The Shuttle Driver will promote a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests.
The Shuttle Driver must understand his/her role as brand ambassador and provide positive brand experiences to all customers. Sandman Hotels offer competitive salary packages, an incredible work environment, and career advancement opportunities.
**JOB REQUIREMENTS**:

- Class 4 Driver License.
- Outstanding interpersonal and communication skills.
- Clear driving abstract might be required.
- A minimum of one year customer service.
- Willing to work a flexible schedule.
- Ability to multitask and have excellent organizational skills.
- Ability to lift 50 pounds.
- A willingness to learn, develop and expand skills and knowledge for self-development.
- Physical mobility and stamina required
- Ability to follow instruction
- Ability to work independently
- Professional appearance and manners
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
- Strong work ethic and positive team attitude.

**DUTIES**:

- Drive company shuttle vans to transport guests, luggage and packages to various destinations, mainly the airport.
- Assist all passengers with entering and exiting the vehicle, including properly storing and retrieving any luggage to and from the appropriate compartment.
- Vacuum and clean interiors, and wash and polish exteriors of automobiles.
- Pick up or meet customers according to requests, or schedules.
- Provide passengers with information about the local area and points of interest, and/or give advice on restaurants.
- Check parking lot and landscaped areas and remove any garbage/cigarette butts
- Top up with gas and clean inside and out as required
- Provide exceptional customer service in a friendly manner at all times
- Complete accident reports when necessary.
- Notify the manager on duty of vehicle problems.
- Adheres to all company policies, procedures and safety standards
- Perform other duties as assigned.

**APPLICABLE SKILLS**:

- Excellent safety driving skills
- Excellent customer relations.
- Must have time-management skills.
- Strong problem-solving skills & the ability to work in a high-pressure environment.
- Adaptable to change and be able to handle multiple priorities under pressure.
- Eager and focused to exceed guest expectations.

**SUMMATION**:
**ABSOLUTELY NO PHONE CALLS PLEASE**
Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code.

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