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Company Biography
Orillia Soldiers’ Memorial Hospital (OSMH) is located in the City of Orillia - a beautiful community nestled along the shores of Lake Simcoe and Lake Couchiching. Orillia offers an environment where a health work/life balance is easy to achieve as exceptional urban amenities, natural resources, points of interest, and recreational opportunities abound.
People have always been OSMH’s greatest strength. Our committed team has helped our community for over a century. We offer an environment where each individual works interdependently towards common goals: we value Trust, Courage and Teamwork. We are an organization where individuals’ contributions are valued and there are many opportunities for personal growth and development.
Position Summary
**PRIMARY RESPONSIBILITIES**:
Application Support, Programming and Administration,
- Microsoft 365 Administration and Support
- Exchange Administration and Support
- Microsoft Bookings, Forms and PowerApps knowledge and Support
- Citrix ADC Administrator
- Web server administration and Support (IIS, Apache, Tomcat)
- SSL Certificate administration
- Scripting and Development
- Content and Document Management Administrator (SharePoint, ONEDRIVE, TEAMS, and Citrix Share files)
- Experience with virtualization an asset (VMWare, Hyper-V)
- Locate and define new process improvement opportunities
**General IT Responsibilities**:
- Is available after hours for urgent requests and outages.
- Other duties as may be requested by the Manager of Information Technology, Director of Information Technology, or the Senior Team.
- Promotes a work environment that fosters team work, collaboration and responsibility.
- Attend external vendor and internal customer meetings.
- Be an active member in Change Request Committee
**Qualifications**:
**Education**:
- Post-Secondary education in Information Technology Studies required
- Certification in ITIL
**Experience**:
- Experience in planning, implementation and operation of information technology system projects
- Previous development and database administration
- Previous experience with: Active Directory, Group Policy, SQL (T-SQL, SSIS, SSRS) JavaScript,.Net (Web and Desktop), SharePoint, IIS
- Previous experience with Cerner, Meditech or other EMR systems preferred
- Experience in service desk and support of information systems
- Previous customer service experience preferred
**Competencies**:
- Strong analysis-oriented individual with the ability to understand health care information needs
- Ability to organize, time-manage, prioritize and multi-task efficiently
- Demonstrated ability to build and foster strong relationships with partners to understand requirements and facilitate implementation and support of information systems
- “Customer oriented” approach
- Highly motivated with a positive attitude and the ability to adapt quickly to new situations/challenges
- Strong interpersonal skills and an outstanding team player with an ability to interact effectively with peers and end users to establish and maintain strong working relationships and maintain high levels of customer satisfaction
- Strong written and oral English communications skills
- Logical trouble-shooting skills
- Demonstrated computer literacy at a senior level in Desktop technologies
- Demonstrated appreciation and respect for protocol, professionalism, and confidentiality
**Other**:
- Demonstrates commitment to continued professional and personal growth and development through Continuing Education Programs and Self-Directed Learning Opportunities
Our Employees Enjoy
- a professional practice environment
- a collaborative atmosphere with emphasis on teamwork
- wellness initiatives
- continuing education grants
- employee recognition and assistance programs
- a competitive salary and benefits package
- equal opportunities for growth and development
Employment Equity
Accomodation in the Workplace
Orillia Soldiers’ Memorial Hospital is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, equal opportunity and maintaining a barrier-free selection process for job applicants. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the open position. Applicants need to make their requirements known to the Human Resources department when contacted. All requests are handled confidentially.
Health & Safety Responsibilities
OSMH is committed to providing a safe, healthy and supportive working environment by treating team members and patients with compassion accountability respect and engagement.
All team members must adhere to OSMH’s Occupational Health and Safety policies, procedures and protocols, as well as the duties of workers as stipulated in the Occupational Health and Safety Act.
Team members must be able to perform all bona fide and essential duties of the position which may include cognitive and ph
