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Customer Care Specialist

4 hours ago


Woodstock, Canada CYV Chevrolet Buick GMC Ltd. Full time

_**Customer Care Specialist Wanted Who Will Leave No Customer Behind**_

The Customer Care Specialist we are looking to add to our team is someone who is methodical, proactive and strives to provide top tier customer service. If you are the type of person who doesn’t mind performing repetitive tasks, enjoys helping people and operates with a sense of urgency, this position could be a great way to get your feet wet in the automotive retail industry. The charismatic individual we seek has no problem with picking up the phone, following up with customers, setting appointments and starting the customer buying experience before the customer even walks through the door. If this sounds like you, we may have an opening with your name on it.

Our Customer Care Specialists at CYV work closely with the Sales Department, handing the hundreds of internet leads that are generated from over 7,000 unique visitors to our website every month.Your day is spent answering online inquiries, providing customer follow-up and booking sales appointments for potential customers who are interested in embarking on their vehicle buying journey with us.
- **Job Type**: Full Time
- **Salary**:$14/hour + monthly bonus
- **Benefits**: Life & Disability, Vision, Dental, Prescriptions, Retirement Savings Plan, Employee Discounts on Vehicles, Parts and Service
- **Training for the Position**: On the job and formal training provided
- **Physical Requirements**: None

**Required Experience**
- **Education**: High School Diploma
- **Experience**: 1 year customer service experience would be considered an asset.
- **Other**: Must have the ability to efficiently work on a computer and all social media platforms. Must have valid Driver’s license.

**Salary**: From $14.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay

Work Location: In person