Licensing Officer

7 days ago

Vancouver, Canada Insurance Council of BC Full time

The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 45,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted travel insurance agents in British Columbia.

**Why Work for the Insurance Council?**

Work with a great team of people in a rewarding career that makes a difference. We’re in a downtown location with plenty of amenities nearby. The Insurance Council has a friendly and collaborative environment with a team who’s committed to protecting the public.
- We offer a comprehensive health and dental plan.
- Work-life balance.
- This position is mostly remote work enabled. The incumbent would be required to come into the office as needed.
- Professional development.
- Equitable employment opportunities.

**The Opportunity**

**Duties and Responsibilities**
- Input all relevant data into the licensing system.
- Prepare and issue correspondence to applicants and licensees regarding outstanding requirements, and clarification of licensing requirements.
- Respond to written and oral licensing inquiries within 1-2 business days.
- Document all pertinent telephone calls and meetings in licensee/applicant’s file on the licensing system.
- Follow up on open and pending cases.
- Remain up to date on Council legislation and procedures.
- Assist in providing training to the licensing assistant and new licensing officers.
- Participate in system development meetings as required and give feedback by way of testing the system in specific licensing areas.
- Liaise with other regulatory bodies regarding applicants and licensees.
- Handle other duties as assigned by the Manager, Licensing.

**Qualifications and Experience**
- Three to Five years in a related position.
- Post-secondary degree in a related field such as business administration, or equivalent experience
- Proficient in business writing
- Excellent word processing skills with a minimum typing speed of 60 wpm.
- Good time-management skills with an ability to handle multiple concurrent tasks and changing priorities.

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