Hospitality Service Associate

Job Category: Support/Trades Hospital Location: Newmarket ON Job Type: Permanent - Committed, Part time Number of Positions: 1 Union: SEIU SERVICE Minimum - Maximum Hourly Rate: $27.53 - $28.06

**Why Join Our Team?**
- A best-in-class workplace environment that prioritizes a culture of belonging and wellness.
- Progressive health and dental benefit plans.
- HOOPP pension plan with employer and employee premium sharing.
- Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

About the role:
Line: ICU every other weekend 0800-1600

The role requires the ability to lift up to 25 lbs., push or pull up to 5 lbs, walk and stand for extended periods, and perform full trunk movements, including twisting and bending.

**What you’ll be doing**:

- Routine and Terminal Cleaning of Patient Rooms
- Routine and Terminal Cleaning of Isolation Patient rooms
- Cleaning & Remaking of Patient Beds, Stretchers, Wheelchairs, IV Poles, and Commodes, etc.
- Routine and Complete Cleaning of Offices, Examination Rooms, Washrooms, Lounges, Locker rooms, Lobbies, Waiting Areas, Diagnostic and Therapeutic Areas
- Replenishment of dispensers, including paper towels, toilet paper, and hand care products, etc.
- Between Case and Terminal Cleaning of OR Theatres, PORR Suite, LDR Case Rooms, Nursery Areas
- Cleaning & Restocking of Bassinettes, Issolettes, Procedure Tables
- Routine Floor & Carpet Care, including damp/wet mopping, scrubbing, dust mopping, sweeping, vacuuming

**What you bring**:

- Minimum Grade 12 education
- Successful completion of the required training program within designated time limits
- Must be able to meet the physical demands of the position
- Demonstrated excellence in communication, both written and verbal
- Demonstrated problem assessment skills
- Demonstrated commitment to customer service and teamwork
- Demonstrated individual leadership skills
- Commitment to providing an exceptional experience for patients and families, as well as other members of the healthcare team within a challenging and exciting healthcare environment.
- Demonstrated commitment to, and understanding of the principles of diversity, equity, and inclusion

Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive.

Regular and reliable attendance is an expected requirement of this position.

We are committed to a selection process and work environment that is inclusive and barrier-free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants who may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview. The People, Culture and Experience team will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed fairly and equitably.

**Health & Safety Workplace Responsibilities**

It is the responsibility of all Southlake Health employees to work safely and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties as outlined in the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.

**Commitment to Diversity and Inclusion**

**Anti-Oppression/Anti-Racism at Southlake Health**

**Accommodation & Diversity in the Workplace