Bilingual Patient Care Advocate
6 days ago
Are you passionate about helping people and getting patients the answers they need? We are looking for a bilingual fertility Patient Care Advocate fluent in both French and English, to join our team. You should be a proactive person, with excellent communication skills and a positive, can-do attitude. Gain new knowledge about a growing industry while using your customer relations and patient care experience. The patient is at the center of everything we do - you are the front line
**What you'll be doing...**
- Own the Progyny member relationship for specific clients by providing ongoing concierge service for your members Services as a liaison between members and clinics
- Effectively educate eligible members on available and covered services
- Provide information on fertility treatment and centers
- Assist with scheduling appointments and obtaining authorizations
- Provide information on deductibles, co-insurances, and maximum out of pocket amounts.
**About you...**
- Prior clinical fertility experience or knowledge of the fertility industry and patient procedures required
- Professional fluency in French and English required (Québécois preferred)
- Prior insurance experience required
- Nursing Background, preferred
- Genetic Counseling, preferred
- Excellent customer service and interpersonal skills
- Ability to communicate accurately and concisely
- Ability to work independently and demonstrate good judgment
- ability to multitask and prioritize work effectively in a fast paced, high-volume environment
- Action oriented and motivated by results
- Demonstrated ability to make and implement tough decisions
**About Progyny**:
Progyny is a leading fertility benefits management company in the US. We are redefining fertility and family building benefits, proving that a comprehensive and inclusive fertility solution can simultaneously benefit employers, patients, and physicians. Our benefits solution empowers patients with education and guidance from a dedicated Patient Care Advocate (PCA), provides access to a premier network of fertility specialists using the latest science and technologies, reduces healthcare costs for the nation’s leading employers, and drives optimal clinical outcomes. We envision a world where anyone who wants to have a child can do so.
Our mission is to make any member’s dream of parenthood come true through a healthy, timely, and supported fertility and family building journey.
Come join a company that’s been recognized by Modern Healthcare as one of the Best Places to Work in Healthcare.
**Our perks**:
- Family friendly benefits: Paid maternity and paternity, fertility benefits (including egg freezing and IVF), emergency childcare program, parent’s group
- Health, dental, vision and life insurance options for employees and family
- Paid vacation and summer flex time
- Company equity
- Bonus program
- 401K Match
- Company social events
- Flex days (3 days a week in the office) for positions located at NY office
In compliance with New York City's Wage Transparency Law, the annual wage range for NYC-based applicants is: $25.00/hour - $35.00/hour. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.
Progyny is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
-
Bilingual Patient Care Coordinator
10 hours ago
Quebec, Canada Aurora Cannabis Inc. Full timeSelect how often (in days) to receive an alert: Division: MedicalJob location: Remote (Ontario, Quebec, Alberta)Hours: 40 hours per week, Monday to Friday Employment type: Full Time Permanent A little about us Hi, we’re Aurora Cannabis, and we’re so excited to meet you! Aurora Cannabis is a leader in the rapidly evolving global cannabis industry, serving...
-
Quebec, Canada Sentrex Health Solutions Inc. Full timeA healthcare services provider in Canada is seeking a Nurse Navigator to manage patient support programs. The ideal candidate will have a nursing background, be bilingual in English and French, and demonstrate strong communication and problem-solving skills. This full-time role involves working with patients, caregivers, and healthcare professionals,...
-
Quebec, Canada Sentrex Health Solutions Inc. Full timeA healthcare services provider in Canada is seeking a Nurse Navigator to manage patient support programs. The ideal candidate will have a nursing background, be bilingual in English and French, and demonstrate strong communication and problem-solving skills. This full-time role involves working with patients, caregivers, and healthcare professionals,...
-
Remote Bilingual Patient Care Coordinator
10 hours ago
Quebec, Canada Aurora Cannabis Inc. Full timeA cannabis industry leader is seeking a Bilingual Patient Care Coordinator to support Quebec and Canadian French medical cannabis patients. The role involves handling inquiries and scheduling, with a strong emphasis on communication skills in both French and English. Candidates should possess a university degree or equivalent experience and ideally have two...
-
Bilingual Reimbursement Specialist
1 week ago
Quebec City, Canada Bayshore HealthCare Full time**ABOUT THIS ROLE** Under the supervision of the Reimbursement Manager, the Reimbursement Specialist will provide drug coverage support to physicians and patients, follow up on submissions pertaining to obtaining coverage through private and provincial drug plans, ensure patients have access to their prescribed treatments in a timely manner, act as a...
-
Patient Appointment Facilitator
1 day ago
Quebec City, Canada AmerisourceBergen Full time- What you will be doing PRIMARY DUTIES AND RESPONSIBILITIES:_ - Creating and maintaining patient appointment schedules to ensure optimal clinic and homecare efficiencies are achieved - Ensure that all communication received by all customers (i.e. program personnel, Field Nurses, Patients) are handled within departmental Key Performance Indicators. This...
-
City of Moncton, Canada BioScript Solutions Full timeA healthcare organization is seeking Health Services Representatives committed to providing optimal, patient-first customer service. This full-time role in Moncton requires effective communication with patients and healthcare providers. Candidates should possess a high school diploma, strong computer skills, and experience in customer service, preferably in...
-
Patient Care Advocate – Healthcare Call Center
11 hours ago
City of Moncton, Canada BioScript Solutions group Full timeA healthcare service provider in Moncton is seeking Health Services Representatives. The role involves liaising with patients, managing inquiries, and ensuring high-quality patient care. Ideal candidates possess strong communication skills and customer service experience, with a commitment to inclusivity and patient-first service. This full-time position...
-
Bilingual Patient Engagement Coordinator
3 days ago
Quebec Province, Canada Centricity Research Full timeAventiv Research, IACT Health, LMC Manna Research, and True North Clinical Research have united to become the largest network of fully-owned and integrated clinical research sites in North America, Centricity Research. The sites that were formerly known as Aventiv operate in Ohio and Arizona and specialize in phase 1 pharmaceutical, device, and diagnostic...
-
Bilingual Healthcare Admin
10 hours ago
City of Miramichi, Canada VitalAire Full timeA leading home healthcare service provider seeks a Branch Care Coordinator in Miramichi, NB. This role involves assisting clients with healthcare inquiries, liaising between departments for patient care, and supporting healthcare professionals with admin tasks. The ideal candidate is bilingual in French and English, possesses strong customer service skills,...
