Community Outreach Coordinator

Do you want to work with a collaborative, diverse team and gain innovative experience in one of the fastest evolving industries?_

SRx health solutions is a fast-growing healthcare solutions services company designed for today’s growing markets. We are Canada’s leading healthcare provider and have grown with over 400 employees across the country. We provide innovative, sustainable, and integrated healthcare solutions with a mission to enhance the wellness of Canadians. You will be part of a team that is dedicated to create immersive experiences and transforming ideas into successful health care programs that matter.Here, you will be empowered to follow your passion to continuously learn and grow. Not to forget to mention, we have one of the friendliest teams on the globe
- **Position Overview**:
The Community Outreach Coordinator will play a vital role in SRx Health Solutions' efforts to expand access to care for individuals at risk of or living with Hepatitis C (HCV) and HIV. The role involves community-based support, including point-of-care (POC) testing, patient engagement, care coordination, and developing new testing sites.
- **We are looking to hire for a Part Time Temporary role, with an opportunity for Full Time Permanent.**

**Key Responsibilities**:
Hepatitis C Virus (HCV) and HIV Point-of-Care Testing
- Conduct POC and confirmatory serum testing in various community settings, outreach locations, or mobile units

Document test results and patient data in compliance with clinical guidelines and confidentiality standards (using HepSYNC)

Provide counseling on HCV/HIV, risk reduction strategies, and treatment options
- Patient Engagement and Support
- Establish trust with patients to encourage care engagement

Facilitate referrals for confirmatory testing, treatment initiation, and follow-up

Support patients throughout treatment, ensuring attendance at appointments and adherence to therapy plans
- Locating and Re-engaging Patients
- Collaborate with healthcare providers, harm reduction teams, and social services to locate and reconnect with patients lost to follow-up

Use community outreach strategies to re-engage patients in HCV/HIV care and treatment

Coordination of New Testing Sites

Identify and establish three new community-based testing sites per quarter in underserved or high-risk areas

Partner with local organizations to manage these sites effectively

Ensure appropriate staffing, resource allocation, and logístical support for testing operations
- Care Coordination
- Navigate patients through the healthcare system by assisting with medical appointments, medication access, and treatment understanding

Address social determinants of health, such as housing and substance use, through collaboration with social workers and other specialists
- Community Engagement and Advocacy
- Build and maintain relationships with community organizations and harm reduction services to enhance outreach efforts

Advocate for reducing barriers to HCV/HIV care, particularly for marginalized populations, including those experiencing homelessness or substance use
- Data Collection and Reporting
- Record patient encounters, test results, follow-ups, and outcomes in HepSYNC

Track performance metrics and contribute to evaluating program impact

**Job Specifications & Qualifications**:
Certification in phlebotomy required

Experience in community outreach, public health, or a related healthcare field

Previous experience in Hepatitis C and HIV care, harm reduction, or infectious disease management is an asset

Strong communication and interpersonal skills for building trust with patients and collaborating with multidisciplinary teams

Valid driver's license and access to a reliable vehicle for travel within Lethbridge and surrounding areas

Willingness to work flexible hours, including evenings and weekends, to meet community outreach needs

Empathy and cultural sensitivity to work effectively with diverse populations

Strong organizational and problem-solving skills to manage complex patient cases and establish new outreach sites

Commitment to health equity and advocacy for vulnerable communities

**Why you should work with us?**
- Paid vacation
- Paid sick days
- Comprehensive salary
- Opportunities to develop new skills and progress your career

**_
If it sounds like you, we want you to apply_**

**About us**:

SRx Health Solutions was founded in 2013 by its current President, Adesh Vora. After running retail pharmacies for over 12 years, Mr. Vora opened two pharmacies in Ontario. To achieve this, Mr. Vora recognized the need to provide more than just retail pharmacy services. Our company fosters a collaborative and inclusive work environment that empowers individuals to thrive, embrace challenges, and make a meaningful impact on the healthcare industry.