Department Lead

1 week ago

Victoria, Canada GARDENWORKS Full time

GARDENWORKS is British Columbia’s largest independently owned garden centre company with 10 locations across Vancouver’s lower mainland, Vancouver Island, and South Okanagan.

Join GARDENWORKS and play a key role in our shared mission of connecting people to our natural world through plants.

**Sales & Service Department Lead - Trees & Shrubs**

GARDENWORKS Saanich is looking for an energetic and passionate, gardening enthusiast who is customer service focused and enjoys sharing knowledge with others

This is a lead position mentoring under the Department Manager.

**This is a dynamic role involving the following**:

- Building sales and supporting the GARDENWORKS Brand by providing outstanding service to our guests
- Sharing your gardening knowledge - informing guests about care & maintenance of their plants, asking questions to help solve gardening concerns
- Assisting in the execution of the product flow process, including receiving, pricing, preparing product for floor, and final placement - ensuring product meets our quality standards
- Working with the store merchandiser in creating displays that inspire our guests

**Is this you?**
- A passion for what we do - connecting people to nature and growing
- Solid knowledge of trees & shrubs, including proper growing and maintenance requirements
- 3+ years customer service experience, preferably in a retail setting
- Strong organization skills are self-directed, and you work effectively in a fast-paced environment
- Strength in Microsoft excel, and utilizing our POS system for sales reporting
- You believe in fostering a positive and respectful workplace - listening, looking for solutions and encouraging open communication among the team
- Flexibility to work a variety of shifts including weekends, and holidays as seasonal peaks require, including store opening and closing responsibilities
- This job requires extended periods of walking and standing, as well as the ability to lift to 50lbs and work in various weather conditions and environments
- Forklift certification or willingness to go through our in-house training program

We offer a culture that promotes a healthy, fulfilling work/life balance, benefits package for all eligible full-time employees (including medical, vision and dental), and an amazing employee discount

GARDENWORKS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $24.00-$26.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Store discount

Application question(s):

- Please describe your knowledge level of trees & shrubs.

**Experience**:

- Retail sales: 2 years (required)

Licence/Certification:

- Forklift License (preferred)

Work Location: In person

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