Head Server/supervisor

1 week ago

Cochrane, Canada Fence & Post Full time

The Lead Server/ Shift Lead is responsible for day to day operations and management of the FOH when the restaurant manager is not around. They are responsible for supervising the FOH staff, communicating with the kitchen, and working together with the rest of the management team in all areas of the restaurant.

**Responsibilities**:

- Supervising FOH staff and ensuring job duties and standards of service are being met when the restaurant manager is not scheduled
- Overseeing service and ensuring all opening and closing duties are completed
- Completing the pre-shift with the Chef
- Checking all server cash-outs at the end of the night
- Training FOH staff according to the training schedule
- Having deep and thorough knowledge of the food menu, wine menu, and operational aspects of the restaurant
- Programming the POS system
- Handle issues as they arise with guests

Compensation
- $15/hour wage when serving and $16/hour when supervising. Included in tip pool when supervising.
- Free meal when working more than 6 hours

**Job Types**: Full-time, Part-time

Pay: From $16.00 per hour

Shift:

- Day shift
- Night shift

Ability to commute/relocate:

- Cochrane, AB T4C 2E7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Management: 1 year (required)
- Serving: 2 years (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

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