Crisis Response Support Worker

**ABOUT US**

Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community.

Turning Leaf’s support is customized to every individual’s needs and risk level. We offer crisis-intervention and treatment services, community support, day program services, residential support (including emergency housing, 24-hour homes, cluster housing, and home share), a harm reduction program, clinical services, indigenous services and more.

**WHO WE SUPPORT**

The participants of our programs are often deeply impacted by their circumstances which can become barriers to living safely and independently in the community. Trauma, homelessness, poverty, addictions, discrimination, sexual exploitation, societal stigmas, and lack of access to resources are some of the barriers our participants face every day.

**MAKE AN IMPACT**

Being a part of the Turning Leaf family means you will have the opportunity to make a direct and positive impact on people’s lives every day. The work is challenging in all the best ways and deeply rewarding. Many of our employees say they have found their life’s purpose while working here.

Turning Leaf provides ongoing, meaningful training to ensure we remain an industry leader and that our employees have the skills and confidence to be successful in their careers. We are an organization that pledges to uphold a workplace culture of inclusion, diversity, compassion, and respect.
- _New Hire Incentive Program: Full/Part-Time new hires will receive a $200 bonus after six months of employment_

**CRISIS RESPONSE SUPPORT WORKER JOB SUMMARY**

The Crisis Response Support Worker will work closely with and Report to Community Support Clinical Case Managers and Community Support Clinical Supervisors to provide crisis intervention and support to participants who live within the community of Winnipeg in various living arrangements during business afterhours.

The Crisis Response Support Worker will work directly with our participants in resolving crisis, helping set goals and making healthy life choices.
- **Currently seeking 1 permanent PT Sunday and Monday 12am-8am shift**_

**ESSENTIAL REQUIREMENTS**
- Cover letter and updated resume
- 18 years of age or older
- Available evenings/days on weekends 15-25 hours p/week (Part Time)
- Available evenings/days on weekends/weekdays 15-less hours p/week (Casual)
- Clear Criminal Record Check with Vulnerable Sector Check, Adult Abuse Registry Check and Child Abuse Registry Check (no older than three months)
- Valid Standard First Aid / CPR Certification
- Orientation to Protection and Guide to the Vulnerable Persons Act training
- Non-Violent Crisis Intervention training
- ASIST training (Applied Suicide Intervention Skills Training)
- Living Works Start Training
- Mental Health First Aid
- Narcan & Harm Reduction Training
- Completion of a Post-Secondary Education in Human Services (Certificate, Diploma or Degree) is considered an asset
- Minimum two or more years of crisis intervention experience
- Valid Drivers License is _**required**_
- Three employment references

**QUALITIES AND QUALIFICATIONS**

Turning Leaf Crisis Response Support Workers must possess the capacity to be aware of and control one’s own emotions. Moreover, Crisis Response Support Workers must be able to handle interpersonal relationships judiciously, empathetically, and professionally while executing their responsibilities and providing Turning Leaf’s person-centered supports.

In addition, the Crisis Response Support Worker must possess demonstrated experience with the following:

- Working with adults who are living with an intellectual challenge, mental illness and who are in conflict with the law
- De-escalating aggressive behaviour
- High conflict resolution skills
- Aptitude towards managing crisis
- Excellent written and oral communication skills
- Extensive experience with NVCI principles

**CRISIS RESPONSE SUPPORT WORKER BENEFITS**
- Program wage premium
- Awake Overnight Premium
- Health Benefits (Full Time Employees)
- GRRSP Program (optional full-time/part-time employees)
- Paid Wellness Time (Full Time Employees)
- Bereavement and Compassionate Care Time
- Mileage Reimbursement (when applicable)
- Employee Assistance Program (EAP)
- Paid Training

**Job Types**: Part-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Employee assistance program

Schedule:

- 8 hour shift
- Every Weekend
- Holidays
- Night shift
- Weekends only

Ability to commute/relocate:

- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- crisis management: 2 years (required)

**Language**:

- clearly and can read/write fluent English (required)

Licence/Certification:

- drivers license with reliable vehicle (required)

Work Location: One location