Client Services and Building Coordinator

**Position**: Client Services and Building Coordinator

**Closing**:Posting will remain open until position is filled

**Term**:Full Time (35 hours per week) 1-year contract

Ontario Aboriginal Housing Services (OAHS) provides safe and affordable housing for First Nation, Métis, and Inuit people living in urban and rural areas of Ontario. Our vision is to lead the design, development, and delivery of sustainable and culturally appropriate housing that promotes excellence in Indigenous communities and organizational infrastructures.

Housing services are provided throughout the province by over 180 team members as well as a wide range of partners including Indigenous organizations, community organizations, Governments (Municipal, Provincial, Federal), and the private sector. Our main office and service centre is in Sault Ste. Marie, and we have satellite service centres in Dryden, Peterborough, and Hamilton. Services provided include:

- Property management of over 2300 subsidized and unsubsidized housing units;
- Provision of an assisted homeownership program providing down payment and home purchase assistance;
- Provision of an assisted homeowner repair program;
- Supportive housing services for community members;
- Planning and development of new housing; and
- Program management, program development, and title services to local community organizations.

We are currently seeking a **Client Services and Building Coordinator** for our office located in **Hamilton, ON.**

**Duties and responsibilities will include, but not be limited to the following**:

- Support OAHS’s mission and vision and make significant contributions to the achievement of the corporate strategic plan;
- Contributing to achievement of division and organization key performance indicators;
- Delivering various programs according to specified policies, procedures, and program guidelines;
- Responsible for or assisting in all aspects of direct client services including but not limited to collection of rent, building and property maintenance and program compliance;
- Carrying out property inspections and preparing written inspection reports and work specifications and utilizing and maintaining data integrity in the OAHS asset planner software;
- Inspecting work performed by contractors to ensure completeness and quality in accordance with specifications;
- Securing vacated units;
- Responding to and resolving maintenance complaints and issues;
- Attending the unit with the selected tenant to ensure all required information (i.e. building maintenance, smoke and CO detectors, etc.) is understood including following up at specified intervals post occupancy;
- Delivering eviction notices to tenants as required and attending resulting Tribunal Hearings as a representative of OAHS;
- Carrying out administrative duties related to specific properties including maintaining accurate records in the OAHS property management systems, maintaining electronic and manual filing systems and program databases, and producing required reports, letters, and spreadsheets; and preparing and/or making money deposits; and
- Other duties as required.
- Appreciation for Indigenous cultures and a values system that believes in assisting people;
- College Diploma/Certification in Construction/House Inspection, carpentry, plumbing, electrical or other related programs or a combination of education and related experience;
- Post-secondary education in Business or related disciplines would be an asset;
- Chartered designation from the chartered institute of Housing is preferred or willingness to undertake and successfully complete these sturdies;
- Demonstrated experience and knowledge in property inspection and maintenance;
- Experience with the Landlord and Tenant Board, social services, and other service sectors would be an asset;
- Demonstrated ability to work independently and within a highly motivated, professional, and results-oriented team;
- Knowledge of Microsoft Office suite and other software products (including Property Management systems);
- Ability to communicate professionally using multiple channels with a variety of stakeholders both internal and external to the organization; and
- Strong interpersonal skills and demonstrated ability to contribute to achievement of team goals.

**Conditions of employment**:

- Ability to travel throughout the province of Ontario as required;
- Ability to work varying hours/days;
- Valid CPIC Clearance (Criminal Records check) and/or Vulnerable Sector Check;
- References.

**Compensation**:

- In return for your ongoing excellent performance, strong work ethic, and commitment to our vision, mission, values, strategic plan, and the people we serve, Ontario Aboriginal Housing Services offers a comprehensive compensation package. This comprehensive compensation package includes:

- Challenging and fulfilling work; an inclusive and supportive team; and a work environment steeped in and guided by Indigenous culture;
- Compre