Warranty Administrator

**Job Title**: GMAS Dealer Auditor - Warranty and Sales Incentives

**Job Type**: Full-time

**Job Summary**:
**Key Responsibilities**:

- Conduct audits to evaluate dealership **warranty claims** and **sales incentives** for compliance with GM policies and procedures.
- Utilize **data analytics tools** to identify discrepancies and trends in dealership claims.
- Assess dealership operations, including **service, warranty, and sales processes**, to ensure compliance.
- Perform detailed **financial and operational analysis** to detect fraud, misrepresentation, or inefficiencies.
- Communicate audit findings to dealerships and corporate teams, recommending corrective actions.
- Utilize **MS Excel (VLOOKUP, Pivot Tables)** for data manipulation and reporting.
- Operate **Windows-based laptops** for scanning, remote printing, and data transfers.
- Maintain integrity and confidentiality in all audit processes and decisions.
- Travel extensively (approximately **32 weeks per year** via air or vehicle) to dealership locations across assigned regions.

**Required Qualifications**:

- **Bachelor’s degree** in Accounting, Finance, Business, Automotive Technology, or a related field.
- **5-7 years of experience** in dealer audits, warranty audits, sales incentive audits, or related automotive fields.
- Strong background in **automotive diagnosis, repair procedures, and service operations**.
- Experience in a **wholesale or retail automotive environment**, preferably in a **district sales or service manager** role.
- Proficiency in **Microsoft Excel** (VLOOKUP, Pivot Tables) and data analytics tools.
- Strong analytical skills with an **inquisitive, investigative mindset**.
- High level of **integrity, ethics, and values** in professional decision-making.
- Ability to manage **adversity, inconsistency, and change** effectively.
- **Certified Internal Auditor (CIA)** or **Certified Fraud Examiner (CFE)** is preferred.

**Preferred Qualifications**:

- Experience working **with dealerships or at a dealership**.
- **Dealer interface experience** in sales or service departments.
- Background in **service/warranty claims** is a plus.
- Licensed **mechanic certification** is a plus.
- Experience with GM’s **Service Policies and Procedures**.
- Familiarity with **Google Suite, Adobe, and cloud-based audit tools**.

Pay: From $100,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Okotoks, AB: reliably commute or plan to relocate before starting work (required)

Willingness to travel:

- 50% (required)

Work Location: In person