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Cabin Crew Training Design Manager

2 weeks ago


Toronto, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

Cabin Crew Training Design is looking for a dynamic, proactive and motivated individual who will use excellent communication and organizational skills to develop quality training programs that are innovative and engaging.

**ACTIVITIES AND KEY ACCOUNTABILITIES**
- Provide continuous support to the Manager, Training Design - Cabin Crew
- Develop and maintain a strong working relationship with IFS management team and work closely with stakeholders to determine critical needs and the most effective methodologies and materials for program delivery
- Develop effective project workplans and monitor progress and provide regular updates to Manager with respect to milestones and deadlines
- Manage and support development team by providing feedback and coaching
- Execute a broad range of training strategies and methodologies that support adult learning styles
- Identify/select quality cost-competitive suppliers for training courseware
- Ongoing maintenance of existing programs including file management and technical guidance to new members of the design team
- Plan, organize and conduct TTT workshops to qualify instructors on concepts and techniques required to deliver training
- Gather and solicit operational and training performance information
- Complete Flight Attendant initial training

**Qualifications**
- Bachelor of Education or other related discipline, a definite asset
- Sound communication skills, both written and verbal
- Strong interpersonal skills
- Ability to meet deadlines
- Ability to work under pressure and prioritize multiple projects,
- Highly flexible and adaptable
- Motivated and an enthusiastic team player
- Ability to work independently with mínimal supervision
- Strong PC skills
- Previous experience in a training environment
- High regard for safety
- Flight Attendant experience an asset

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.