Student Services Manager

4 days ago

Campbell River, Canada Discovery Community College Full time

**Student Services Manager - Campbell River, BC**

Discovery Community College (DCC) has an opening for the right individual to join our team as a Regional Operations Manager, based onsite from our Campbell River campus.

This position will be full time (exact schedule to be confirmed).

Salary range of $55,000 to $60,000 per annum.

The Regional Operations Manager plays a crucial role in DCC’s administration. They are responsible for ensuring the smooth operation of the college campus, creating a safe environment, and promoting enrollment.

If you're considering a career in post-secondary administration, this role might be a great fit for you.
- ** Increasing Enrollment**:

- Collaborate with other departments (such as marketing and admissions) to set admission goals.
- Develop strategies to boost enrollment rates for the upcoming cohorts.
- Create a team of advocates for community outreach and program promotion.
- ** Implementing Policies**:

- Enforce DCCs policies and procedures.
- Address safety concerns, mediation, and student well-being.
- Ensure policies align with the college's mission and guidelines.
- ** Communication and Marketing**:

- Promote DCCs programs through direct marketing initiatives.
- Use social media to reach prospective and current students.
- Direct interested students to admission and student services.
- ** Campus Safety and Security**:

- Implement on-campus security procedures.
- Inspect campus grounds for safety hazards.
- Enforce building and staffing hours.
- ** Student Services**:

- Solve everyday problems related to student welfare.
- Manage Student Retention programs
- Maintain good professional relationships with administrators, faculty, and students.
- ** Record Keeping and Documentation**:

- Complete all necessary paperwork and documentation.
- Monitor student record maintenance and reporting on academic and financial matters.
- ** Team Management**:

- Maintain good professional relationships with administrators, faculty, and students.

**QUALIFICATIONS / KEY ATTRIBUTES**:

- Diploma (preferably in education, business, or a related field) or equivalent experience/other education.
- Experience in education administration or related roles.
- Strong communication and leadership skills.
- Knowledge of safety protocols and policies.
- Action orientated.
- Innovative/creative.
- Resourceful.
- Respects peoples’ individuality and differences.
- Engaging/effective communicator.
- Committed to sharing knowledge and best practices.
- Have a global perspective.
- Embraces change.
- Client/customer focused.
- Resilient.

Remember, a Regional Operations Manager is the face of customer service, ensuring a positive experience for students, staff, and faculty.

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