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Area Manager

2 weeks ago

Calgary, Canada Deveraux Group of Companies Full time

Why Deveraux

The Deveraux Group of Companies is a leader in property development and management. The Deveraux Group consists of three primary companies, including Deveraux Asset Management, Deveraux Apartment Communities and Deveraux Developments. The Deveraux Group prides itself on its vertical integration and capacity to offer end-to-end multi-family investment opportunities. The model of build, own, operate, and optimize enables Deveraux to offer best-in-class properties and services that enrich the lifestyle of its residents while providing competitive and sustainable returns to its investors. The team at Deveraux is proud of its designation as one of **Canada's Best Managed Companies** and the collective commitment to growth, advancement, and employee engagement.

The Deveraux Group of Companies provides an engaging and rewarding environment. Our work is fast paced, with high expectations. This is evidenced by Deveraux’s growth and success over the last decade, becoming one of Western Canada’s leaders in multi-family housing development and property management now managing assets in excess of $2.5 billion. If you are a results-driven individual looking for a challenging, but career-building opportunity, this position will provide that and more.

The Opportunity

The Area Manager is a critical supervisory role, acting as the primary manager and champion of a collection of communities within the regional property portfolio. The Area Manger will oversee day to day operations at the designated properties and report directly to the Operations Manager, Alberta. Primary responsibilities of the Area Manager include assisting and supervising both the Community Managers and Facility Manager, along with overseeing the general tasks of rent collection, tenant relations, leasing activities and building and grounds maintenance.

Deveraux Apartment Communities highly values its people and actively seeks individuals who desire to enhance their lives and join a team that has enabled the company to grow nearly five times its size in the past six years. If you're eager to challenge yourself and have a good time at work, Deveraux Apartment Communities would like to hear from you.

What we offer...
- Attractive compensation package that is competitive in the industry
- Comprehensive benefits program comprising life, long-term disability, and extended medical, dental, and vision coverage
- Registered retirement savings plan (RRSP) with a matching Deveraux-funded deferred profit-sharing plan (DPSP)
- Transparent and rewarding workplace dedicated to supporting your professional development
- Discounts on rental properties

What you bring...
- Strong leadership and supervisory skills.
- Proven experience in property management or a related field.
- Knowledge of leasing processes, tenant relations, and facility maintenance.
- Financial acumen with experience in budgeting and financial analysis.
- Proficiency with property management software (e.g., Yardi).
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities and maintain attention to detail.
- Knowledge of residential tenancy law and safety regulations is an asset.

You will...
- Enforce company policies, processes, and procedures.
- Ensure the physical and fiscal assets of the communities are well-maintained.
- Oversee move-in, move-out, and renewal activities.
- Conduct regular team meetings to foster collaboration and accountability.
- Address resident and employee issues professionally.
- Supervise and motivate site-based personnel to meet operational goals.
- Provide regular feedback and conduct semi-annual performance appraisals.
- Develop and maintain strong relationships with suppliers, vendors, and contractors.
- Build and maintain professional relationships with prospective and current residents.
- Promptly address escalated resident concerns.
- Uphold tenant privacy and residential tenancy law.
- Collaborate with Leasing and Marketing teams to implement strategies.
- Maintain thorough knowledge of property offerings and local communities.
- Enforce screening guidelines and lease renewal policies to reduce turnover.
- Ensure accuracy in property and tenant records using Yardi.
- Oversee routine inspections to maintain superior property standards.
- Prioritize work orders and manage unit turnover to minimize downtime.
- Collaborate on facility-related issues with the Operations Manager and Director of Facilities.
- Assist in onboarding new properties and preparing suites for readiness.
- Supervise rent collection and ensure timely processing of late payments and evictions.
- Maximize rental revenue while controlling expenses to improve Net Operating Income (NOI).
- Review monthly financial statements and participate in budget meetings.
- Assist in preparing and developing annual operating budgets.
- Lead the team in following Occupational Health and Safety programs.
- Ensure compliance with safety regulations and organizational p