Manager, Disability and Claims Management

7 days ago

Vaughan, Canada WilsonHCG Full time

**Overview**: **Location**: Vaughan, Ontario, Canada **Date published**: 22-Jan-2025 **Job ID**: 138951 **Description and Requirements**: **Work Location**: Hybrid (3 days per week onsite) **Position Type**: 18 months Mat-Leave Contract **Location**: Vaughan, ON **Compensation Range**:$90K - $95K Our client, a North American environmental solutions company in Vaughan, is seeking a "**Manager, Disability and Claims Management**". The position is responsible for overseeing end-to-end Disability claims, including Workers Compensation, Salary Continuance and Long-Term Disability across Canada. The Manager of Disability Claims Management will coordinate/oversee the claims reporting, tracking, objections, appeals, and help facilitate return to work to minimize lost time, while ensuring compliance with various WCB policies and legislation. Reports to: Director of Benefits - North America Direct reports: 6 (Specialists and Coordinators) **Responsibilities**: - Assist and guide the Disability Management Team with day-to-day support - Advise managers, HR and Business leader on best practices for all work-related injuries/illness while meeting legislative and contractual requirements - Work closely with stakeholders to develop early and safe return to work plans, collaborate with managers to develop, implement and monitor return to work plans based on functional information supplied by heath care providers and/or WCB focusing on reducing claim duration and encouraging timely recovery - Prepare claim appeals including performing file reviews and drafting formal employer submissions to support claims cost relief - Maintain confidential and sensitive information, including documentation/records and relevant details throughout the life of claim - Provide leadership support and communicate effectively with all stakeholders including mgmt., provincial WCB, healthcare professionals, employees and unions - Develop injury and trending analysis for all regions - Develop and implement Disability Management training sessions - Prepare detailed statistical trend analysis and develop reports and presentations including the preparation of graphs and charts - Help lead return to work meetings with all stakeholders when required - Support the field H&S Team with respect to all disability management related mattersAdditional tasks as assigned**Qualifications**: - College Diploma or University Degree specializing in Human Resources - 5+ years of experience managing a full case load of complex physical and mental health occupational injury claims; 2+ years of people management experience - Strong interpersonal and communication skills, with ability to professionally communicate both verbally and written with employees and outside partners - Broad understanding of disability management specifically workers compensation - Comprehensive and/or working knowledge of Occupational Health and Safety legislation and Employment Standards Act - Must be well organized and detailed oriented - Self-starting proactive individual who can work well independently and in a team environment - Proficient in using Microsoft Excel, Word, Outlook and PowerPoint, and ability to learn HRIS - Valid G driver’s license and access to a vehicle as some travel may be required - Able to work well under pressure and meet set deadlinesBilingual fluency in English and French is an asset- All interested applicants who meet the qualifications listed above are invited to submit a resume_

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