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Resident Services Specialist
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**WHO YOU ARE** We look for individuals who share a passion for excellence in what they do and are genuinely driven to provide above and beyond service. They provide a personalized and extraordinary experience to our residents while work with a team that is built on mutual respect, collaboration, and exceptional service standards. If you a customer service Star with a genuine desire to create an outstanding and lasting resident experience, and you have a natural ability to establish trusting relationships, then we invite you to explore a career with Hazelview **WHAT DO YOU NEED TO BE SUCCESSFUL?** - 3-5 years’ experience working in a professional customer service/hospitality focused environment. - Demonstrate a high degree of integrity, diplomacy, discretion and confidentiality. - A lust for thinking outside of the box in providing an exceptional resident experience. - Someone that thrives in a fast-paced environment. - Ability to be flexible and adaptable, with a desire to learn about and grow within a new industry. - Passion for working with and collaborating with a team. - Strong computer skills. - Ability to work flexible work hours, including evenings and weekends. **WHAT WILL YOU DO?** **WHAT DO WE OFFER?** A Total Rewards package (including but not limited to): - Base Salary - Paid Vacation - Health & Dental Benefits Package - Bonus eligibility - Employee recognition programs - Learning and growth opportunities - Additional paid time off - Uniform provided **ABOUT THE COMPANY** **We create value for people and places** At Hazelview Properties, we take great pride in creating rental communities that people are proud to call home. For over 25 years, residents in >200 buildings across Canada have trusted us to deliver thoughtfully designed, well-maintained, and welcoming places to live—places that go beyond housing to offer real value and a true sense of belonging. Our portfolio includes both purpose-built rental communities and revitalized vintage buildings, each designed to meet the needs of today’s renters with modern amenities, sustainable features, and prime locations. Backed by responsive, responsible property management, we deliver an experience rooted in care, quality, and community. We’re more than just property managers—we’re community builders. From resident-focused programming to initiatives that support well-being and resilience, our commitment is to create spaces that feel like home and inspire pride in place. **Our Core Values**: - Trust - Ambition - Collaboration - Ownership Mindset - Having Fun - Hazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in any aspect of the recruitment process or to perform essential job functions, please let us know. We will work with you to accommodate your needs and in accordance with all applicable legislation. Information related to accommodation requirements will be addressed confidentially._
