Non-profit Program Coordinator

**About the Organization**

Good Foot Delivery is a nonprofit and social enterprise that provides meaningful paid employment to the neurodivergent community through a professional Courier service, with all deliveries completed via public transit and on foot. Not only does Good Foot provide training and employment to over 30 neurodivergent individuals as a Courier, the organization also works with every Courier on an ongoing basis to strengthen their skills and experience to maximize potential and overall independence. Good Foot’s new employment and training program Good Foot Forward extends beyond the Courier role, offering a hybrid learning opportunity for individuals interested in gaining transferable employability skills as well as work experience. Small groups of participants learn and engage in an inclusive, supportive environment over the course of the 9 month program. Good Foot is so much more than a job - we are a community that enables every Courier to feel connected, empowered and independent through tailored support, ongoing learning opportunities and social programs.

**About the Role**
Good Foot is looking for an adaptable, proactive and detail oriented full time Program Coordinator who is skilled in administration, program/project coordination and facilitation to keep the HR and Program team focused on their objectives. Reporting to the HR & Program Manager, the Program Coordinator will be responsible for a variety of administrative, operational and logístical tasks necessary to ensure that Good Foot’s programs (Good Foot Forward, plus social and food programs) are on track and achieving their strategic goals.

**Duties and Responsibilities**
1. Employment & Training Program (50%)
Provide end-to-end program coordination, supporting the Programs team with the following:

- Organize and monitor program schedules, deadlines and track progress
- Monitor the success of the program and prepare monthly and quarterly status reports
- Schedule, track and authorize program participants hours worked
- Maintain documentation required for monitoring, reporting and statistical analysis
- Recruitment of Good Foot Forward program participants
- Point of contact for all interested parties inquiring about the program
- Schedule assessments, meetings and interviews
- Establish and maintain positive, constructive working relationships with program participants
- Coordinate onboarding and offboarding of program participants
- Assist with the coordination and logistics of internal and external workshops and training sessions

2. Social Program (25%)
- Work closely with the HR & Program Manager to plan, implement and facilitate engaging and inclusive social programs, activities and events
- Attend and facilitate social programs
- Coordinate and manage day-of logistics and tasks
- Be accessible and present to the attending participants
- Act as point of contact for any unforeseen issues or complications that may arise
- Conduct outreach with the broader community and participants to form partnerships, and increase engagement and participation of our social programs, events and activities
- Purchase and prepare items related social programing
- Assist in the creation of promotional materials for internal communication
- Assist with program research, expansion and development

3. HR Administrative (15%)
- Responsible for tracking and reporting on program participant/Courier employee stipends, tips and other expenses
- Create, update and maintain program participant/Courier employee files, internal platforms and mailing lists
- Assist with the onboarding and offboarding process for all employees
- Provide support for office administration tasks and other general duties including:

- Monitor and conduct inventory checks, coordinating with appropriate staff members to maintain inventory levels for stationery, cleaning supplies, technology, and more
- Coordinate various types of office and all staff meetings
- Coordinate weekly internal newsletter content
- Drafting, updating, and implementing policies and procedures

4. Food Program (10%)
- Working with the HR & Program Manager, maintain and expand our current “Grab & Go” food program to ensure program participants and Couriers have access to nutritious snack and food options. Duties will include:

- Monitor inventory levels, purchase and fulfill supply based on program schedule and budget
- Develop a comprehensive reservoir of potential donors (restaurants, retail grocers, stores, distributors) that carry food suitable for our needs
- Research potential food program grants, donation opportunities or other non-profit funding resources
- Engage with potential donors, establishing a food donation network, laying a foundation to maintain long standing partnerships
- Develop materials, processes and policies for the program

The above statements are intended to describe the general nature and level of work for the position. They are not intended to be a complete list