Photocopier/laser Printer Repair Technician

5 days ago

Richmond, Canada SS Laser Tech Full time

**SS LASER TECH**, Western Canada’s most professional laser printer company, is seeking a **Field Service printer / Multifunction Printer Technician** to join our award-winning team

We have been premium dealers for all major manufactures since 1994.

You will provide technical assistance and resolve issues for clients in person, recommend hardware strategies with team consultants, and track customer issues to resolution. You will work on laser printers, copier / MFPs HP, Xerox, Lexmark, Brother, Canon, etc, doing on-site repair, maintenance and installation.

**Training provided**

Qualifications:

- Minimum 2 years printer/copier repair experience
- OEM Certification preferred
- Knowledge of Xerographics as asset
- Interest in or experience in IT, customer service, or other related field
- Strong troubleshooting and critical thinking skills
- Great attention to detail
- Computer skills including Microsoft Office Products, networking, and internet browsers
- Ability to maintain and complete accurate record keeping and processing of paperwork
- Strong proficiency in spoken and written English
- Must work well independently as well as follow directions
- Able to multitask and communicate with team mates
- Able to work under deadline pressures
- Strong communication skills, organizational skills, and time management
- Ability to build rapport with clients
- Positive, professional demeanor, attitude, and appearance
- Care to help people
- Love technology
- Excellent customer service skills
- Energetic and seek challenges
- Able to lift 50 pounds
- A valid driver’s license with a clean driving record

This position requires long-term work authorization in Canada. We are unable to sponsor work permits.

As a Field Technician, you are based out of our Head Office and work primarily on the road supported by your service coordinator and technical advisor. Your objective is to provide our corporate clients with: Printer & MFP repairs, Preventative Maintenance, + Print Quality Resolution + Printer Inspections and Registration + new hardware installations

We offer:

- A fun and vibrant work environment, with an extremely well established company
- Ongoing training
- Competitive compensation package with salary with medical and dental benefits, expenses and car and cell allowance, performance initiatives and reward structure
- Excellent job stability and security. Possible room for advancement.

Pay: $28.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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