Business Analyst

7 days ago

Markham, Canada Carlton One Engagement Full time

Can work be meaningful? Can it mean more than money, meetings, projects and deadlines? Can companies create positive climate eco-action? Can they do well, and do good? We’re staking our business on ‘_Yes_’ to every one of those questions.

**About the Opportunity**:
We have an immediate opening for a Business Analyst. This is a full-time hybrid position based out of Markham, Ontario. You will primarily be responsible for the management and execution of software solutions designed to meet specific business requirements.

**Responsibilities**:

- Gather and assess requirements from internal and external resources to ensure requirements, issues and challenges are understood from a business and technical perspective
- Define and deliver scope of work and offer input on business process improvements, including timing estimates from implementation tea
- Develop and articulate solutions to satisfy business requirements which fall outside of available functionality or operational processes
- Manage all project documentation including user stories, specifications, business process diagrams, data mappings, and acceptance criteria
- Create test scenarios and ensure delivered results align with specifications and adhere to project schedules and deadlines
- Design and implement data visualizations and reporting solutions
- Manage all change requests including impact to approved scopes and communications to implementation team
- Coordinate development tasks across a global IT team and external resources via Scrum sprints and Hybrid project methodologies

**Qualifications**:

- University degree or college diploma in Information Technology or related discipline.
- 2+ years’ experience as a business analyst in a software development or operational assessment environment
- Previous development experience would be an asset.
- Experience with REST APIs and API client tools (i.e. Postman)
- Experience with web services would be an asset
- Experience with web technologies such as React, VUE, etc would be an asset
- Experience with MySQL along with an understanding of RDBMS, database structures and the ability to write queries would be an asset
- Excellent communications skills, both verbal and written.
- Demonstrated experience assessing operational processes, building current and desired workflows, creating user stories
- Experience with cross functional teams including technology, accounting, operations
- Experience with Freshdesk or other Customer Service Ticketing solutions would be an asset
- Able to work in a fast-paced environment.
- Must be well disciplined, self-directed, organized and project driven.

**Additional Perks**

Here are some additional “Perks” that we provide:

- Hybrid work environment
- All employees are eligible to earn Bravo reward points
- Access to our “Employee Benefits” portal - you can save hundreds of dollars annually
- Proximity to public transit
- Monthly company-wide events, great parties, and trips

**How to Apply

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