Systems Administrator

**Systems Administrator - 25-04651 100% Remote Anywhere in Canada 1Yr Duration Must Be Able to Work Directly with NTTD (T4)**

The GRC Systems Administrator will be responsible for the day-to-day activities associated with the overall administrative management of the Archer eGRC platform. This will include support and maintenance of any eGRC system environment across multiple instances (i.e. development, test and production). Additional front-end development support and 3rd party system integration will also be required as additional modules are configured and deployed, or entirely new solutions are created.

**Responsibilities**
- Administer and maintain the Archer platform, ensuring performance and reliability
- Support users by troubleshooting issues related to Archer use cases
- Provide support for necessary interfaces and ensure data feeds are maintained and functioning with reliability
- Perform system deployments in adherence with change management policies and procedures
- Configuration management
- System user provisioning and access control
- Overall system management responsibility for the eGRC system
- Assist in the design and development of management reporting available through the eGRC system including dashboards
- Assist with the development and operation of the eGRC system governance structure
- Collaborate with internal customers to identify manual processes suitable for migration into the eGRC system
- Assist in developing and providing eGRC system end user training and collateral materials
- Provide routine reports to management on eGRC projects
- Participate in an on-call support rotation for providing after-hours support

**Qualifications Knowledge**
- Advanced knowledge of business processes for supported business groups
- Knowledge of security methodologies, policies, standards and best practices
- Knowledgeable of best practices in information technology governance and regulatory landscape for financial institutions
- Strong understanding of CMDB systems and methodologies
- Proficiency with administrative tasks including: training, reporting and compliance
- Knowledge of security frameworks (eg, ISO 27000, NIST, FFIEC, etc)
- Advanced knowledge of information technology systems, infrastructure and operations
- Advanced working knowledge of information systems and operations systems for supported business groups
- Strong knowledge of Microsoft Visio or comparable process flow design tools
- Archer Advanced Administration training and RSA Archer Certified Professional

**Preferred Skills**
- Experience with API integration in Windows Server environment or related platforms
- Experience in MS SQL
- Experience managing MS Windows server environments
- Preferred IIS skills
- Strong in the use of Microsoft Office software
- Ability to meet expected delivery dates and the tasks necessary to achieve objectives
- Strong ability to analyze data using Excel for reporting and data mining purposes
- Ability to interact with staff at all levels
- Excellent writing and speaking skills
- Strong people skills
- Must be a self-starter and able to manage the investigations' function with mínimal supervision
- Advance experience with data visualization concepts and tools
- Advanced computer skills and conversation in information technology issues

**Education**
- Bachelor's Degree in Engineering, Business Administration or Computer Science preferred

**Experience**
- 2-3 years working within Archer GRC environment preferred
- 3-5 years in Information Technology preferred

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