Manager of Dental

1 week ago

Woodstock, Canada IPAC CONSULTING Full time

**Manager of Dental Services**

**Location**: Woodstock, ON (with travel as required)

**Job Type**: Full-Time

**About Us**

IPAC Consulting is a national leader in Infection Prevention and Control (IPAC) and Health & Safety (H&S), providing compliance, education, and risk management services across multiple sectors. Our Dental Division works closely with dental practices across Canada, ensuring compliance with IPAC and H&S standards while delivering exceptional client service.

We are seeking a dynamic and experienced **Manager of Dental Services** to lead this division, oversee consultants, and maintain the highest standards of quality and client satisfaction. This role combines operational leadership, client relationship management, and business development.

**What You’ll DoLeadership & Quality Control**
- Oversee and support a team of dental IPAC consultants, ensuring high-quality service delivery.
- Monitor and maintain quality assurance across all dental projects, reports, and deliverables.
- Mentor consultants and provide technical guidance on IPAC and H&S standards.

**Client Engagement & Relationship Management**
- Act as the primary contact for key dental clients, ensuring satisfaction and proactive problem-solving.
- Go the extra mile to deliver an outstanding client experience.
- Manage escalated client concerns and ensure timely resolution.

**Business Development & Growth**
- Drive revenue growth by identifying and securing new business opportunities within the dental sector.
- Build strategic relationships with industry leaders, associations, and prospective clients.
- Represent IPAC Consulting at dental conferences, trade shows, and events to promote services and close new contracts.

**Strategic Planning & Innovation**
- Collaborate with senior leadership to develop new service offerings tailored to the dental industry.
- Drive continuous improvement initiatives to enhance efficiency and client value.

**What We’re Looking For**
- **Education**:

- Post-secondary education in **Infection Prevention and Control (IPAC)** is required.
- Additional background in Dental Hygiene, Dentistry, or a related healthcare field is strongly preferred.
- **Experience**:

- Strong background in dental IPAC and/or Health & Safety compliance.
- Previous leadership or supervisory experience in a dental or healthcare setting.
- Business development experience with a proven ability to achieve sales or revenue targets.
- **Skills**:

- Excellent communication, interpersonal, and leadership skills.
- Strong organizational abilities and attention to detail.
- Ability to thrive in a fast-paced, client-focused environment.
- **Other**:

- Willingness to travel within Canada for client visits and industry events.
- Valid driver’s license and clean driver’s abstract.

**Why Join IPAC Consulting?**
- Lead a growing division in a company that values innovation and excellence.
- Work with a collaborative, client-focused team.
- Competitive salary and benefits, including:

- Extended health and dental coverage
- Paid time off
- Tuition and professional development support

**Ready to Lead and Elevate Dental Compliance Standards?**

**Benefits**:

- Dental care

Work Location: In person

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