Technical Writer
7 days ago
SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.
SOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team.
**Responsibilities**:
- Evaluate the documentation needs for all SOTI products.
- Estimate, plan, and track documentation projects.
- Regularly report the progress, roadblocks, and concerns to the team.
- Use SOTI products to learn and gain expertise before writing the documentation.
- Design and create user guides, online help, SDK guides, and integration guides.
- Define training needs and create training guides.
- Collaborate with Product Management, Development, and Quality Assurance teams.
- Schedule reviews with multiple stakeholders.
- Be the ‘Voice of the User’ within the company.
- Work independently and with limited supervision.
Qualification:
- 3-5 years as a technical writer.
- Knowledge of DITA XML or other XML languages such as DocBook.
- Experience in mobile, Cloud, client-server, or other enterprise technologies.
- Experience in or knowledge of Mobile Device Management as well as Server and Cloud infrastructure.
- Passionate about everything ‘Mobile’.
- Connected with the latest trends in Mobile Device Management.
Technical Requirements:
- DITA Open Toolkit
- XML editors such as XML Copy Editor
- Raster editors such as GIMP
- MadCap Flare
- Adobe Acrobat Professional
- Microsoft Word
- Adobe InDesign
LI-VA1
- We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at _
- ._
- Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee._
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