Hvac Technical Support

1 week ago

Victoria, Canada Andrew Sheret Limited Full time

Andrew Sheret Limited is currently seeking an individual for the position of **HVAC Technical Support** person at the **VICTORIA** Head Office. Opportunities to join our team at this position level are rare. Launch a fun and rewarding career with numerous avenues for advancement and become one of our greatest assets

**What We Offer**:

- Regular wage reviews
- Medical/dental benefits
- Company-matched pension plan
- Life and disability insurance
- Employee Shares Program
- Annual bonus
- Personal Milestone Recognition Program
- Numerous opportunities for internal advancement
- Social events twice a year
- Annual learning allowance
- A culture of collaboration and service excellence

Wage range is $58,032.00 to $60,528.00 per year, plus bonus. Wages scaled based on education and/or experience.

**Duties and Responsibilities**:

- Deliver exceptional customer service to HVAC clients and internal staff
- Determine customer needs, research products and troubleshoot the issue
- Co-ordinate customer requirements, deadlines and concerns with colleagues and vendors
- Support, promote and attend vendor events
- Contribute to driving sales
- Stay informed on new products and services
- Solutions driven

**Essential**:

- Completion of Grade 12 is required.
- 2-3 years knowledge and experience in HVAC industry and systems is required.
- Engineering Degree or Trade School Certification in HVAC, or related field is considered an asset.
- Strong interpersonal skills and communication in English - oral, written and read.
- Basic math skills.
- Professional appearance and attitude.
- Ability to work well with others and independently.
- Great time management skills.

Since 1892, ANDREW SHERET LIMITED has specialized in providing a large inventory of plumbing and heating products to customers in Western Canada. We attribute our continued success and growth to focusing on our customer's needs. This success is accomplished through the dedication, knowledge and enthusiasm of all our team members amongst our 31 branches and 28 showrooms throughout Western Canada.
- Andrew Sheret Limited is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We value our people by recognizing and developing outstanding individuals and promoting them within the company._

**Job Types**: Full-time, Permanent

Pay: $58,032.00-$60,528.00 per year

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Paid time off
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Victoria, BC V8T 1Z4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- HVAC support: 2 years (required)
- Customer service: 1 year (required)

**Language**:

- professional English (required)

**Location**:

- Victoria, BC V8T 1Z4 (preferred)

Work Location: In person

Application deadline: 2025-02-10

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