Settlement Worker in Schools

Multicultural and Immigrant Services Association of North Vancouver Island (MISA)

Who we are

The Immigrant Welcome Centre specializes in immigration and support services to newcomers who are settling in Campbell River, Comox Valley, and the North Island. Also known as the Multicultural and Immigrant Services Association of North Vancouver Island (MISA), we are a registered non-profit organization established in Campbell River in 1992.

As an award winning organization, The Immigrant Welcome Centre is a respected leader in immigrant services and an active proponent for the sector. By fostering strategic partnerships and working to create welcoming, inclusive communities that attract and retain newcomers, we are an effective business partner in the communities we serve.

Who you areYou have an energetic and positive approach to your work.You have strong computer and documentation skills.You are self-directed and have excellent organizational and critical thinking skills.You genuinely enjoy building and maintaining collaborative relationships at all levels.You are excited about working collaboratively to achieve results with focus and flexibility.

The position

Multicultural & Immigrant Services Association of North Vancouver Island (MISA)

JOB TITLE: Settlement Worker in Schools (SWIS) / Settlement Practitioner

WORK LOCATION: Campbell River

REPORTS TO: Settlement Coordinator

WORKING HOURS: 35 hours per week

COMPENSATION: $27 - $30 per hour. Based on MISA Wage Grid, Level 5

This role combines the responsibilities of a Settlement Worker in Schools and a Settlement Worker in our Campbell River Office.

The Settlement Worker in Schools (SWIS) supports newcomer children, youth, and their families attending SD72 schools by delivering settlement and engagement services that foster social, emotional, and academic integration. This role helps students and families navigate the school system and connect with resources, ensuring a smooth transition into their new learning environment.

The Settlement Practitioner in the Campbell River office provides direct settlement services to newcomers of all ages and backgrounds. This role offers support through individual and group sessions, including needs assessments, referrals, and orientation to Canadian society. While both components involve supporting newcomers, the SWIS role focuses on school-aged children and youth within educational settings, while the Settlement Practitioner serves a broader population in the community.

KEY DUTIES & RESPONSIBILITIES (SWIS)

The SWIS Settlement Worker liaises closely with School District 72 staff and MISA Settlement staff to support students and their families. This role requires collaboration with the school district and may involve working offsite at a school location up to 60% of the time.

School-Based Newcomer SupportProvide direct settlement services to newcomer students and their families using a coordinated case management approach.Deliver culturally sensitive and linguistically appropriate support.Participate in student and family reception and orientation processes.Offer orientation sessions on available school and community programs and services.Conduct outreach to immigrant and newcomer families to build trust and engagement.Facilitate newcomer participation in school activities, committees, and associations.Help families access school resources and support services.Support families in advocating for their children's education and overall integration.

School Relationship & Program CoordinationFoster constructive and culturally sensitive communication among school staff, students, and families.Help initiate contact with newcomer families and maintain consistent follow-up.Provide cultural context and background information to school staff as needed.Assist with youth-focused workshops that promote understanding of the education system and parenting in Canada.Facilitate after-school and enrichment programs that foster student engagement and social inclusion.Maintain professional communication and contribute to regular reports and documentation.

KEY DUTIES & RESPONSIBILITIES (SETTLEMENT PRACTITIONER)

The Settlement Practitioner supports adult and family clients at MISA’s Campbell River office. This role delivers community-based settlement services that empower newcomers to integrate into Canadian life.

Client-Centred Settlement SupportConduct client intake and determine eligibility in collaboration with the Intake Worker.Assess client needs, barriers, and goals; create personalized settlement plans.Provide information about Canadian society, rights, responsibilities, and community expectations.Educate service providers about language and cultural barriers affecting newcomer access.

Navigation & Resource AccessOffer detailed guidance on navigating government and social service processes.Refer clients to relevant services aligned with their specific needs.Support appointment scheduling, correspondence, and interpretatio