Communications Coordinator

Company Biography
Utilities Kingston is located in Kingston, Ontario, equi-distant from Toronto, Montreal and Ottawa, where the St. Lawrence River meets Lake Ontario and the Rideau Canal (a UNESCO World Heritage site) - Kingston is a stunning, historic city that consistently ranks as one of the best places to live in Canada. Kingston’s 123,363 community-minded citizens enjoy an outstanding quality-of-life enhanced by superb intellectual, recreational and creative opportunities and supported by excellent health care facilities and municipal services, programs and facilities.

Utilities Kingston in unique in Ontario, combining water, wastewater, gas and electrical services and a broadband fibre optics provided in one company under the leadership of a single C.E.O. This shared services delivery model gives Utilities Kingston clear advantages in cost savings and customer service over other utility providers in the province. Utilities Kingston has provided the residents of Kingston with safe and reliable utility services for more than 100 years.
Primary Duties
The Communications Coordinator is responsible for accurately coordinating the implementation of internal and external communications plans. The incumbent develops and implements communication tactics that are aligned with the communications strategy. They generate and schedule content for various online and offline communication channels, both internally and externally.

**Major Responsibilities**:

- Update and coordinate internal and external communications for campaigns, events, and awards.
- Maintain content calendars for internal and external communications vehicles, supporting strategic initiatives as defined in the annual communications plan.
- Liaise with departments and graphic designers, print-houses, and other content developers to ensure materials and images are aligned with communication goals.
- Lay out, send and track monthly employee newsletters.
- Develop online and offline content for internal and external communication channels. Ensure content is up to date, engaging, and is consistent with brand standards.
- Update and maintain the Social Media Management System.
- Liaise with vendors and assist employees in purchasing branded promotional items.
- Participate as a full member of the social media team.

Education, Certification and Other Qualifications Required
- Degree or Diploma in Communications, Journalism, Public Relations, Business Administration or equivalent, or an acceptable combination of education, training, and professional experience
- Minimum 2 years experience in corporate communications or public relations with responsibility for content and channel management.
- Advanced MS Office and social media skills
- Advanced interpersonal and communication skills
- Basic video editing and graphic design skills
- Advanced writing and editing skills
- Basic understanding of HTML coding
- Advanced time management skills
- Advanced organizational skills and attention to detail
- Advanced knowledge of social media platforms
- Basic understanding of the Accessibility for Ontarians with Disabilities Act (AODA) and intermediate understanding of creating accessible documents
- Basic understanding of best practices in creating website content
- Basic knowledge of Occupational Health and Safety requirements as it relates to individuals, the organization, and operational requirements

Special Working Conditions/Conditions of Employment
- Class G drivers’ licence

Closing Statement
Your resume and/or cover letter must clearly demonstrate how you meet the requirements of the position.
Accessibility Statement
Appropriate accommodations will be provided as required by the Accessibility for Ontarians with Disabilities Act (AODA) upon request.
Employment Equity