Technician Support Specialist

**Technician Support Specialist (Pharmacy Programs) - Regular Part Time - Less than 12 Months** Status**: Regular Part Time (Less than 12 Months)

**Hours**: Up to 24 hours/week

**Home Campus**: IAHS (fully on-site and may include evenings/weekends and split shifts)

**Rate of Pay**: $26.06 per hour, plus 4% in lieu of vacation

**Posting Date**: June 17th, 2025

**Closing Date**: June 23rd, 2025 at 7:00pm EST

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.

Reporting to the Program Manager, Allied Health, the main role of this position is to provide support and assistance to the students and faculty within the Pharmacy programs’ lab rooms and lab related courses. This includes assisting faculty with demonstration of practical skills to students, guiding students through previously taught practical skills, assisting faculty in assessing the skill levels of students (following pre-set rubrics/marking schemes), and liaising with faculty to develop together goals and strategies for learners to reach success in pharmacy lab courses within the curriculum.

This position also allows for constant supervision of students in lab for security and safety measures.

The position will also assist in maintaining the working order of inventory/equipment/software, and related course, lab, and student files. Also follow prescribed set up and clean up (drug/sharps disposal) of the pharmacy labs for program associated courses and related activities.

**What you’ll be doing**:
**Assist with lab course delivery**
- **Assist faculty in demonstrating skills and techniques intended of the lab and its learning outcomes.
- Re-emphasize previously taught skills and material with students.
- Act as a resource to students/faculty by facilitating simulations, cases, role-playing, and any other needs as directed by the program or faculty.
- Assist students during lab exercises.
- Assist with evaluation of students based on a predetermined marking scheme.
- Liaise with faculty to develop together goals and strategies for learners to reach success.
- Maintain student records of performance.
- Assist with validation of course exercises, tests, exams and assignments with respect to logistics and currency.

**Maintain lab & teaching supplies, equipment & software**

In conjunction with the program / lab coordinator and / or course professor / instructor and/or Experiential Learning Technologist:

- Follow prescribed set-up and clean-up practices of the pharmacy labs for program associated courses and related activities.
- Routinely monitor supplies and advise if any orders are required and/or report any equipment that requires service.
- Ensure inventory is stored appropriately and maintains count records.
- Collaborate with team to ensure computer systems are functional, meet the needs of the course / program and reflect current standards.
- Disinfects and cleans the equipment and working area; and ensures the laboratory is well-stocked and resourced with sufficient supplies.
- Assist with sharps / drug disposal.

**Other**
- **Other duties as assigned by program/lab coordinator or Associate Dean/Program Manager.

**What you’ll bring to the role**:

- **A two (2) year diploma for Pharmacy Technician (or equivalent).
- The professional designation of Registered Pharmacy Technician in Ontario or actively pursuing registration as a Pharmacy Technician in Ontario.
- A minimum of 2 years’ pharmacy technician experience. Each Technician Support Specialist’s experience / skill requirement is course dependent (PM107, PM207, PM307, PM104, PM204, PM303, 10175, 10182) based on software expertise, current community practice, current hospital practice, current compounding practice or current sterile product preparation experience.
- Retail pharmacy experience and proficiency with both Kroll and Propel Rx software are strongly preferred.
- Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.
- The ability to communicate and work effectively with diverse students, employees, and communities.

**What we offer**:

- **Opportunity to gain experience and build relationships at a Hamilton/Niagara Top Employer.
- Access to professional development opportunities.
- Option to enroll in Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.
- Discounted rate for full-service athletic facility and instructor-led classes.
- Opportunities to engage in wellness events and activities.

To find out more about working at Mohawk College, please visit:
The College is committed to fostering inclusive ad barrier-free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources.

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