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Director of Golf

3 weeks ago

Mactier, Canada ClubLink Full time

**Rocky Crest Golf Resort is Hiring**

**Key Responsibilities**:

- Leadership & Staff Development
- Recruit, hire, train, and supervise all golf-related staff, including assistant professionals, teaching pros, outside assistants, mechanics, starters, and rangers.
- Implement policies and procedures, coordinate staff meetings, and cultivate a professional work environment.
- Set clear expectations, provide regular coaching, and support department managers in achieving operational success.
- Foster a collaborative culture that emphasizes outstanding service and continuous improvement.
- Golf Operations & Member Relations
- Manage all golf services, including reservation systems, pace-of-play monitoring, and handicap program administration.
- Oversee rental and maintenance of golf cars to ensure proper usage and upkeep.
- Develop and execute engaging tournament programs that cater to various customer segments.
- Lead golf instruction programs and golfer development initiatives for players of all skill levels.
- Ensure the successful operation of a practice facility aligned with member needs and expectations.
- Maintain close collaboration with the Superintendent and other department heads to optimize course conditions and overall club operations.
- Act as the primary liaison for member and guest relations, addressing concerns and enhancing satisfaction.
- Develop and maintain positive relationships with members, fostering engagement and retention.
- Sales, Marketing & Financial Management
- Support membership sales, promotions, and engagement efforts to drive revenue growth.
- Oversee merchandise concession, ensuring profitability and alignment with patron demographics.
- Implement financial controls, manage budgeting, and oversee expense planning to ensure fiscal health.
- Supervise inventory processes and purchasing systems for golf-related merchandise.
- Assist in the creation of marketing materials, newsletters, and promotional content to enhance club visibility.
- Identify incremental revenue opportunities through tournaments, events, and expanded service offerings.

**Qualifications**:

- 5+ years of leadership experience in golf club operations or a related field.
- Resort Experience considered a strong asset.
- College/University diploma in golf management, business, or hospitality (preferred).
- Comprehensive knowledge of turf, clubhouse, and golf operations is an asset.
- Strong sales and marketing skills, with a proven ability to drive business growth.
- Ability to analyze budgets, set financial goals, and implement cost-effective solutions.
- Expertise in staff training, coaching, and leadership development.
- Passion for innovation and continuous improvement in golf operations and member experience.
- Excellent communication and problem-solving skills.

**What’s in it for You?**
- Competitive pay with opportunity for performance-based bonuses
- Access to ClubLink’s comprehensive health benefits and health spending account
- Golf Equipment Package.
- Room for advancement.
- Staff Meal Plan.
- Discounted merchandise & staff pricing program.
- Work perk membership.

This is a Full-Time, Permanent Position.