Funding Analyst, Bilingual

3 days ago

Mississauga, Canada CanCap Management Inc. Full time

AutoCapital Canada Inc. is part of privately-owned Canadian national financial services company with multiple verticals across automotive, consumer, and merchant lending portfolios. We manage the entire lifecycle of the finance receivable from credit adjudication through to contract administration, customer service, default management and post charge-off recoveries. AutoCapital Canada works with Automobile Dealer Partners to help clients finance the purchase of new and used vehicles.

When it comes to our customers, partners, and each other, we are always motivated by doing the “right thing”. We are always looking to find the best people and the right methods that allow us to meet this goal and look to the future for growth.

**What your day and week could look like**

Reporting to the Income and Funding Manager, a Funding Analyst plays an essential role in mitigating risk by verifying and validating consumer information and the accuracy of documentation provided for fulfillment of an auto loan.

This includes:

- Reviewing the accuracy of loan documents received digitally from automotive dealer partners across the country in comparison to the loan approval and company policies by leveraging an internal workflow platform.
- Interacting with automotive dealer partners, in writing and verbally, regarding discrepancies in document detail, calculations, loan terms and approval conditions.
- Accurate and timely data entry of loan details to ensure successful onboarding of the client’s loan.
- Working in a face-paced environment to achieve departmental service level goals.
- Providing strong customer service by answering inbound calls from dealer partners who require assistance in fulfilling loan documentation requirements or general inquiries.
- Balancing attention and prioritization between new files and follow up on outstanding files.
- Displaying a commitment towards teamwork and collaboration.

**What you bring**
- Strong computer and technical skills to work across multiple platforms
- Ability to multi-task in a fast-paced environment
- Proven organizational skills with attention to detail with an ability to pick out inconsistencies
- Solid interpersonal and team building skills
- Customer service skills aimed at delighting our dealer partners
- Motivation and drive towards continuous learning and growth within your role and the company
- Dependability and self-motivation
- Upbeat and results-oriented team contributions
- Experience in an Auto Finance company is an asset

**What you can expect from us**

Our Employee Experience is aimed at supporting and inspiring our talented team through:

- A passionate team dedicated to the support and empowerment of others
- An environment where creative, innovative thinking is encouraged

To be considered for employment you will need to successfully pass a criminal background check, and validation of your work experience.

**Next Steps**

**Diversity and Inclusion**

The CanCap Group and our subsidiaries are an equal opportunity employers and value diversity. We are committed to building and evolving a team reflecting a variety of backgrounds, perspectives, and skills.

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