Market Vice President, Commercial Global Transaction Banking, Canadian Commercial Banking

Requisition ID: 227278

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Market Vice President, Commercial Global Transaction Banking, Canadian Commercial Banking**

**Purpose**

Leads and oversees a Canadian Commercial Banking Global Transaction Banking Team (Payments & Cash Management) ensuring business strategies, plans and initiatives are executed/delivered in compliance with governing regulations, internal policies and procedures.

The focus of sales efforts will be on providing business clients in the mid-market and large commercial marketplace with solutions for payments and cash management as well as deposit needs.

You will be responsible for meeting objectives related to the profitable growth and client satisfaction of an assigned portfolio of Business Clients utilizing payment and cash management services and deposit options by providing strategic direction, leadership and oversight for Senior Managers, Global Transaction Banking, in a defined market area.

You are a specialist who possesses a strong understanding of Global Transaction Banking as well as Deposit products/services. The incumbent’s team will work closely with Client Relationship Managers to ensure the products and services offered to the client are properly identified and notified to the client.

**Accountabilities**:
Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Develops sales management strategies and leads the implementation of tactical plans for the assigned geographic area, to support the Canadian Commercial Banking strategy and business objectives by:

- Leading the sales effort to achieve the overall profit plan goals
- Reviewing input from a variety of sources including the field, team members, customers, competitive intelligence, etc. (driven by marketing segmentation and portfolio management).
- Conceptualizing objectives and prioritizing initiatives.
- Anticipating and planning for potential risks and opportunities.
- Obtaining input from Relationship and Support team members and/or other stakeholders to ensure successful implementation.
- Deploying/engaging resources to support the strategies.
- Motivating and focusing the efforts of the Relationship and Support team members.
- Resolving issues/negotiating between team members and partners from other Scotiabank Groups (e.g. Global Business Payments, Business Service Centre, etc.) to meet objectives/overcome obstacles, guiding team members to alternatives if required.
- Acting decisively in order to move things forward in a timely manner.
- Escalating issues/obstacles/trends to the Vice President, Global Transaction Banking and/or VP Canadian Commercial Banking within the region with recommendations/solutions.
- Allocates prospects and other business opportunities amongst the team.

Ensures the customer portfolio assigned to the Team receives ongoing attention to improve and retain relationships by:

- Ensuring an active Business Development program with each relationship to ensure the Bank is familiar with the business’ operations and its principal officers.
- Coaching to ensure each customer call and meeting have specific objective(s).
- Using knowledge of the Bank’s commercial product and service suite, as well as providing some product customization, the incumbent oversees that customer and prospects’ needs are met, while accessing internal product specialists and support.
- Using pricing parameters based on assigned market, with price negotiation within band.
- Actively seeking customer feedback on Bank products and the delivery of customer service.
- Ensuring the team interacts effectively with Global Business Payments (GBP), the Business Service Centre (BSC)

Maintain current knowledge of industry trends and service enhancements:

- Working closely with GBP, understanding changes to services and deposit products and communicating this with team members and clients.
- Develop strategies to implement new services and deposit products to best fit with client’s needs.
- Being a well-informed expert and champion of the suite of cash management services and deposit products.
- Understanding competitors’ offerings and industry trends and communicating this information to team members and clients as necessary.

Maintains a high market profile within the assigned market area with both internal and external contacts by:

- Identifying key business contacts and establishing relationships with centres of influence within the market area.
- Building and maintaining internal relationships with key players/contacts.
- Ensuring the involvement of team members and stakeholders from internal resources in order to further business interests.
- Representing the Bank/Canadian Commercial Banking at various industry and regulatory functions and affairs as the Community or Provincial Leader, as required.

Establishing