Client Specialist, Benefits

2 weeks ago

Calgary, Canada Lloyd Sadd Full time

Lloyd Sadd is a Navacord broker partner, one of Canada’s largest insurance, group benefits and pension providers. Our goal is to provide our clients with expert advice in risk management, employee wellbeing and insurance. With multiple locations in Alberta and BC, we take pride in our ability to attract exceptional talent and build top performing teams who deliver the best results for our clients. Lloyd Sadd invests time to understand our clients, reducing their total cost of risk, and helping them build stronger organizations.
We Listen. We Think. We Deliver.
THE ROLE
The Client Specialist plays a vital support role focused on addressing inbound queries and aiding with clients of all sizes. Internal collaboration is key for developing innovative solutions that guarantee Client satisfaction. The Specialist has a deep understanding of client needs and continuously evolves their knowledge of business dynamics. This role is crucial in enhancing and supporting the overall client experience.
As a Client Specialist, you are an Artisan that is accommodating and analytical while producing highly precise and accurate work. You are collaborative but can work diligently on independent tasks.
**As an Artisan you**:

- Produce highly precise and accurate work
- Prefer structure within every day tasks
- Are analytical and strategic through problem solving
- Highly detail oriented

**WHAT YOU’LL DO**:

- Most importantly, you will lead by example, live our values, and drive business relationships for the company through providing exceptional customer service.
- Provide timely and accurate responses to inquiries, addressing concerns and offering solutions to meet client needs.
- Collaborate with internal teams to develop innovative solutions and overcome obstacles to client satisfaction.
- Navigate complexity in client portfolios, demonstrating creative problem solving.
- Demonstrate ownership, urgency, and adherence to timelines in all client engagements and internal projects.
- Anticipate client needs and the impact of processes, addressing special client calls and inquiries with strategic insight and agility.
- Expand Industry knowledge on an on-going basis.
- Other duties as required.

**WHAT WE REQUIRE**:

- An academic background consisting of post secondary education, certificates, industry programs, etc.
- An interest in additional education/designations or the willingness to obtain LLQP License if required.
- Strong problem-solving skills and ability to think creatively to address client needs.
- Excellent communication skills, both written and verbal, with the ability to build rapport and influence stakeholders.
- Ability to thrive in a dynamic environment and adapt to changing client needs.
- Proficiency with Microsoft Office Suite.
- Bonus points: Knowledge of products and processes of insurance carriers.

Lloyd Sadd is actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.

  • Benefits Analyst

    2 weeks ago

    Calgary, Canada Employee Benefits Inc. Full time

    We are seeking a Benefits Analyst to join our team in Calgary. The Benefits Analyst will provide group benefits consulting support, including design and financial management for clients and prospects. The Benefits Analyst will work closely with internal consulting teams, interface with vendors, support client deliverables, and ensure quality standards are...

  • Client Specialist

    3 weeks ago

    Calgary, Canada Levin Furniture & Mattress Full time

    Career Opportunities with Levin Furniture & Mattress Levin Furniture & Mattress is hiring a Client Specialist (Sales-In-Training) at our McMurray, PA Store Location! We’re hiring enthusiastic, energetic people today! We’re a family-owned company with a history of caring for our employees, customers and community! Levin Furniture & Mattress...

  • Benefits Specialist

    1 week ago

    Calgary, Canada Parkland Full time

    At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America....

  • Benefits Specialist

    4 days ago

    Calgary, Canada Intercare Corporate Group Inc. Full time

    are**Benefits Specialist Intercare Corporate Group** Are you a detail-oriented professional with a passion for supporting employee well-being through accurate and timely benefits administration? Intercare is seeking a **Benefits Specialist** to join our Finance team. In this key role, you will ensure smooth and compliant benefits operations for our...

  • Payroll & Benefits Specialist

    2 weeks ago

    Calgary, Canada Executive Flight Centre Group Ltd Full time

    EFC Group serves as a trusted provider of shared management services to a consortium of companies, empowering them to streamline operations, minimize expenses, and concentrate on their primary objectives. Our expertise lies in delivering comprehensive shared services across a spectrum of vital functions, encompassing executive leadership, finance, human...

  • Payroll and Benefits Specialist

    4 weeks ago

    Calgary, Canada High Tide Inc. Full time

    High Tide is seeking a dynamic and fast-paced Payroll and Benefits Specialist who is starting out in their field and eager to learn and grow with us! Reporting to the Vice President of Human Resources, the Payroll and Benefits Specialist will support activities related to employee compensation, time & attendance, and benefits administration across various...

  • Client Communications Specialist

    4 days ago

    Calgary, Canada Digital Shift Full time

    We are looking for a Client Communications Specialist to support and create long-term, trusting relationships with our valued clients. As the Client Communications Specialist, your primary objective is to retain our customers and ensure the transition of clients from satisfied to thrilled advocates. Your responsibilities include developing strong...

  • Client Specialist

    3 weeks ago

    Calgary, Canada Talbots Full time

    Client Specialist Join to apply for the Client Specialist role at Talbots. Talbots is a leading omni‑channel specialty retailer of women's clothing, shoes, and accessories. Established in 1947, we are known for modern classic style that is both timeless and timely, fine quality craftsmanship, and gracious service. Relationships are the key to our business;...

  • Benefits Specialist

    4 days ago

    Calgary, Canada Intercare Corporate Group Inc. Full time

    **Join our Team as a Benefits Specialist!** - **Come Join the Heart of Excellence!**_ **COMPANY OVERVIEW**: Intercare is a fully accredited Alberta based company providing health and life enrichment services in continuing care centers since 1992. Our purpose is to maintain dignity, offer choice and support growth to those we serve. Here at Intercare, our...

  • Client Care Specialist

    4 weeks ago

    Calgary, Canada BIS Safety Software Full time

    BIS Safety Software is a fast-growing technology company providing leading software for the safety industry. We are looking to add a tech‑savvy Client Care Specialist to our expanding team. Who We Are Founded in 2006, BIS is proudly headquartered in Sherwood Park, Alberta. We have developed a world‑class software solution by emphasizing client...