Residence Housing and Operations Assistant

1 week ago

Lethbridge, Canada Lethbridge Polytechnic Full time

Position Information

**Job Title**
- Residence Housing and Operations Assistant

**Appointment Type**
- Full Time Temporary

**Position Dates**
- August 1, 2025- June 30, 2026

**Hours per week/FTE**
- 35

**About the Position**

This position is also responsible for providing administrative support for the Residence Life team.

**Position Details**

**Customer Service & Communication**
- Deliver timely, accurate, and courteous information on all aspects of Residence operations, including:

- Room changes, move-in/out procedures
- Residence policies, inventory management, and key contacts
- Direct inquiries to the appropriate personnel within Residence or other departments.
- Support prospective and current residents, guests, and external visitors with a high level of professionalism.

**Check-In/Check-Out and Housing Operations**
- Coordinate all check-in/check-out procedures for short-term stays, students, and guests.
- Manage hotel-style operations: registrations, key distribution and return, payment processing.
- Administer room changes and seasonal move-ins/outs.

**Administrative Support & Financial Duties**
- Process data entry into housing management systems (MCR, Ellucian).
- Maintain and reconcile petty cash and coin float; prepare daily deposits.
- Monitor and report key sign-outs; track and organize maintenance and contractor service requests.
- Maintain contractor and maintenance service records.
- Manage office supplies.
- Generate reports for rent and deposits,

**Required Qualifications**
- Exceptional interpersonal and communication skills.
- Strong organizational ability and attention to detail in a fast-paced environment.
- Proficient in Microsoft Office Suite and data management systems.
- Demonstrated customer service experience, ideally in a student services or hospitality setting.
- Proven ability to handle sensitive information with discretion.

**Preferred Qualifications**
- Experience in student housing, front-desk operations, or post-secondary administrative services.
- Familiarity with My College Roomie (MCR) software or other student or property management systems.

**Salary**
- AUPE Class Level 7 Step 1 $24.04 per hour

**Working Here**

**Culture of Care**
- A **Culture of Care**at Lethbridge Polytechnic embraces a workplace that both protects and empowers employees by creating an environment that promotes psychological, cultural and physical safety. All employees play an important role in building a safe and supportive campus dedicated to learning and growing.

**Why choose Lethbridge and Lethbridge Polytechnic**
- Lethbridge Polytechnic is learner-focused, with an emphasis on experiential and flexible learning experiences and work-integrated learning.
- We have a strong connection to our community and the land. We also promote a work environment that supports professional development and employee wellness, including flexible work arrangements and schedules that allow for work-life balance. In addition, we prioritize equity, diversity, and inclusion across all areas of our campus community.

Posting Detail Information

**Posting Number**
- T25-00424

**Open Date**
- 06/26/2025

**Close Date**
- 07/13/2025

**Open Until Filled**
- No

**Special Instructions to Applicants

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