Sales Associate

Job Title
Sales Associate
Job Description
About SNDL

SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis. Additionally, the Company operates as a licensed cannabis producer and stands as one of Canada's premier vertically integrated cannabis enterprises, focusing on premium indoor cultivation, cutting-edge product development, and cost-effective manufacturing.

About The Role

We are currently looking for friendly, outgoing, and customer service driven individuals to join our team as Part-Sales Associates at our Wine & Beyond store in Lethbridge

Primary Purpose of Job

Provide exemplary customer service to every person who walks into our store, understand customer needs, and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.

Essential Business Functions, Responsibilities and Accountabilities

People Skills
- Customer service driven, friendly, willing to talk to all customers
- Effective verbal communication skills
- Maintain a professional appearance, demeanor, and attitude at all times

Customer Offering
- Deliver exemplary customer service
- Greet customers when they enter the store and take customer to product when required
- Generate sales by educating, advising, and suggesting products to every customer
- Maintain a high level of service and product knowledge by completing all training within required timeline
- Assist customer from store and/or offer car service when appropriate

Financial
- Complete customer transactions on the Point-of-Sale (POS) device, including payment
- Ensure all cash handling policies & procedures are adhered to
- Ensure all opening & closing procedures are done correctly (when applicable)
- Complete end of day till reports (when applicable)
- Ensure safe is locked at all times and deposits are secured (when applicable)

Day to Day Operations
- Perform all opening and closing procedures (when applicable)
- Stock shelves and cooler with product
- Participate in merchandising and promotional activities
- Participate in routine store maintenance and cleaning
- Other tasks as assigned

Regulatory Adherence
- Ensure that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to
- Participate in health inspections, audits and required corrective actions
- Maintain First-Aid, LP and OHS Training
- Maintain ProServe/Serving It Right and ensure employees maintain ProServe/Serving It Right
- Ensure AGLC/BC LRS and other government guidelines are met
- Adheres to all SNDL Inc. policies, with a focus on Social Responsibility

Qualifications

Work Experience
- Minimum, 1-year experience in retail environment

Education
- High School Diploma or equivalent
- ProServe/Serving It Right Certification
- First-Aid Certificate is considered an asset
- Training in wine/beer/spirits (preferred, not required)

Other Skills and Capabilities
- Highly self-motivated
- Customer service driven
- Effective teamwork skills
- Strong sales background
- Strong communication skills (written and verbal)
- Must be able to pass a Background Check
- Must have access to reliable transportation

Occupational Health and Safety

Employees have the following basic rights:

- Right to refuse unsafe work
- Right to participate in the workplace health and safety activities through the Health and Safety

Committee (HSC) or as a Worker Health and Safety Representative
- Right to know, or the right to be informed about, actual and potential dangers in the workplace

Employees responsibilities include the following:

- Employees must work in compliance with OH&S acts and regulations
- Use personal protective equipment and clothing as directed by SNDL Inc.
- Report workplace hazards and dangers to your Manager or Health and Safety Representative
- Report all accidents and incidents immediately to their Manager and document it in ThinkLP
- Report all broken or damaged equipment to your Manager and document it in ThinkLP

Physical Requirements
- Available to work a varied retail schedule, including evening and weekends
- Able to safely lift up to 50 pounds
- Able to stand for an extended period
- Comfortable climbing ladders

Workplace Hazards
- Robbery and shoplifting - psychological stress, violence, and harassment
- Overexertion injuries
- Lifting and Handling Materials
- Slips, trips, and falls
- Knives and broken glass

Why Work With Us?

ADDITIONAL REASONS TO JOIN OUR TEAM
- Competitive salary and benefits
- Flexible hours
- Employee Discount
- Free Uniforms
- Contests and prizes
- Product Knowledge training
- With hundreds of locations throughout Alberta & British Columbia, there's a convenient location near you.

Thanks for considering a position with us Cheers

Our Commitment to Diversity & Inclusion:

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