Admission Counsellor
1 week ago
Located near Square One in Mississauga, Metalworks Institute is Canada's largest and most comprehensive applied arts music school. Amongst many accolades, we've been recognized twice by our peers in the Canadian music industry as Canadian Music School of the Year. Our biggest point of pride though is the success of our alumni - whether on-stage or behind-the-scenes, our alumni are making their mark on the Canadian and global music industry
Metalworks Institute is the educational branch of The Metalworks Group, we are a sister company to the world-famous Metalworks Studios (recording studio) and Metalworks Production Group (live event production) and emerging tech start-up SoundsUnite (app-based music education). Metalworks has been a pillar of the Canadian music scene for almost 50 years.
Specific credentials or seniority are not as important to the role as a demonstrated ability to help students choose their academic paths. Some knowledge of post-secondary education, the music industry, and audio production are nice to have, but not deal-breakers. The Admissions Counsellor needs to be creative and willing to adapt to shifting priorities during the natural cadence of the recruitment cycle. Admissions Counsellors work on-site at Metalworks Institute, during normal business hours, and host a monthly open house.
At the core of the role, the Admissions Counsellor will help with:
- Responding to new prospect inquiries in a timely and professional manner
- Conducting regular and timely follow-up activities for lead inquiries
- Assisting newly admitted students throughout the registration process
- Addressing student concerns to ensure that all students are aware of their options and financial/academic obligations within their program of choice
- Maintaining up-to-date record keeping for all assigned prospects
- Minimum 2 years of relevant work experience in student recruitment, customer service, educational sales, or a comparable setting
- A passion for helping people find their professional path in life
- Self-motivated, ethical, and dependable with exceptional people skills, strong communication skills (speaking and writing), dynamic presentation skills and be committed to providing high levels of customer service.
- Ability to explain program details, including course information, tuition, attendance requirements, job opportunities, prerequisites, and more
- Explaining funding options to prospective learners
- Ability to maintain discretion and confidentiality
- Ability to perform job duties with mínimal supervision, effectively prioritize work, multi-task and adjust to changing workloads and deadlines
- Ability to write routine reports and correspondence
- Ability to present information effectively to small or large groups and respond to questions from the general public
- Proficient with Microsoft Office 365
- Ability to work evenings/weekends as required
**Job Types**: Full-time, Permanent
**Salary**: From $50,000.00 per year
**Benefits**:
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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