Account Manager

Account Manager - ( 240001VU )

**Description**

Stantec’s Mining, Minerals and Metals team is creating the foundation of our energy future. We are mining the critical minerals needed to build solar panels, wind turbines, and electric vehicles. We are designing the mines of the future with new and innovative technology. We are designing sustainable mines that integrate renewable energy and have closure plans that benefit local communities.

We’ve built a flexible work environment focused on your career goals and aspirations. You’ll find yourself working with leaders in underground mining, mineral processing, mine water management, and sustainability at one of the world’s top 10 design firms.

Join us as we assist mining companies in getting mined materials to communities around the globe.

**Your Opportunity**

**These roles can be based in any Mining, Minerals and Metals office location in North America, Latin America, or Australia.**

We are excited to announce our Mining, Minerals and Metals team has three separate opportunities for Account Managers. These Account Managers will be aligned with one of our key global Mining clients. We are looking for senior professionals who have experience in growing the business, leading cross functional teams, delivering projects and working with our clients.

As an Account Manager you will dedicate your time with a key client to help deepen our relationship, understand their needs and challenges better, provide more tailored solutions and engage with other Business Operating Units (BOU’s) when appropriate to help sustain and grow our business.

The expectation is this role is focused and accountable for the growth of their account and will work on various client projects in sponsorship, senior review capacity or as a part-time project management role, with a target of 30% billable time.

**Your Key Responsibilities**

**Client Development and Fostering Relationships**

• Develops more relationships at higher levels of client organization, maintaining zippering between client and account team.
• Build strong internal relationships to sell expanded services and achieve overall annual account growth and performance targets. Hold regular account management meetings with the team to review progress and metrics but are focused on relationships and new future opportunities for growth.
• Support the account team and Stantec project teams through client service issues to ensure we maintain our client net promoter score.
• Work with and rely upon the support of administrative and marketing personnel to ensure efficient administration and reporting.
• Be an active thought leader and have an online presence that aligns with a part of the client’s business interests.

**Decision Making and Impact**

• Contributes to and participates in the strategic business planning for the global Mining, Minerals and Metals business line or business center.
• Manages financial targets and grows net revenue for accounts.
• Understands and applies key business knowledge through research of capital plans, operating budgets, strategic direction, and client needs.
• Participates in short and long-range planning, establishing organizational priorities. Prepare the annual account management plan in alignment with the business line strategic plan, and client growth goals.
• Research and understand the client’s 5-year corporate plan and develop the account growth strategy to grow the wallet share.
• Identify significant strategic opportunities that could significantly impact Stantec’s business in 3-5-year window.
• Familiar with the breadth and depth of Stantec services. Identify critical client personnel for contact and have appropriate Stantec cross-BOU and executive leadership engaged in fostering the relationship.
• Understand and evaluate Stantec’s competitive position with the client, major competitors, and potential partners.
• Demonstrates a commitment to safety.

**Sales**

• Identify upcoming opportunities for both negotiated acquisition and competitive pursuits.
• Participate in go/no-go evaluations and identify actions to improve scores throughout the pursuit process.
• Leads and/or supports key client-specific strategic positioning and proposal efforts.
• Negotiate appropriate terms and conditions and profitable rates in collaboration with Stantec BOU/BL Leaders.
• Manage the account plan progression, sales funnel, and opportunity status through Stantec Internal Systems (Pipeline, BI Analytics, etc.).
• Manage M&BD budgets to obtain target sales, capture rate, and ROI.

**Develop the Next Generation of Account Managers**

• Coaches, mentors, and provides client‐specific training to junior account managers, sub-account managers and client service staff on current accounts and other accounts.
• Introduces regional/junior account managers and client service staff to contacts at all levels of the client’s organizations.
• Develop others to support account management succession.