Sales Associate

1 week ago

Oshawa, Canada La Senza Full time

Sales Associate - Job

Description Overview La Senza sales associate delivers a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth. They live our values and represent the brand in their behaviors.

Role and Responsibilities
- Responsible for developing customer loyalty and following.
- Promote and display teamwork across all zones to ensure the customer’s journey is seamless.
- Process customer transactions, returns or exchanges accurately and efficiently and create lasting customer impressions
- Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups and promotions.
- Ensure backroom is organized and tidy and effectively communicate to management any concerns in regard to stockroom
- Understand, adhere to and reinforce brand standards
- Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on the product to store leadership.
- Reinforce all activities related to providing a safe working environment
- Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink **Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standards. Qualifications**:

- Embraces the organization’s mission
- Meets defined availability criteria, including nights, weekends and non-business hours Ability to work as part of a team
- A genuine desire to provide excellent customer service
- Excellent listening, organization and follow through skills
- Ability to connect with and relate to customers and build meaningful relationships

**Job Type**: Part-time

Work Location: In person

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