Systems Analyst I

**Temporary, full-time (with potential of becoming regular)**

**Does this sound like you?**

Are you an expert in current systems and technologies and have a passion for problem solving? Do you love technology and thrive on learning new systems? Would you like to work in a highly collaborative and dynamic environment? If you answered YES, BCCNM has an exciting role as a Systems Analyst I - Quality Assurance within the Information Technology team.

**Who we are**

BCCNM is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, and registered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable.

At BCCNM, we value and celebrate diversity. We are committed to fostering an open, welcoming, and inclusive work environment where we value and respect all perspectives. We aspire to employ staff who are representative of the diverse B.C. communities we serve. We hire based on merit and encourage qualified applicants of all backgrounds to apply.

Each of us strives to meet our commitment to the following values to maintain a workplace that is welcoming, respectful, and supports the well-being of every BCCNM employee:

- Trust is essential
- Better together
- Speak the truth
- Protect the public
- Stay curious

**What we offer you**

Our office is located at 200 Granville Street in Downtown Vancouver. To support a healthy work-life balance, we operate using a hybrid model. Employees enjoy a collaborative environment that offers flexibility to work both on-site and remotely each week.

As a member of the team, you can expect to be working in a collaborative, team-based environment and to be treated in a respectful and professional manner. The college is committed to employee professional development and career growth. We promise to provide you with rewarding work that challenges you. While your workload will be busy, the college supports staff in achieving a healthy work-life balance.

Aside from the opportunity to be part of a passionate team contributing to our important mandate of protecting the public, BCCNM offers an attractive compensation and benefits package for regular employees that includes generous annual vacation, 100% company-paid group health and dental benefits, participation in the Municipal Pension Plan, along with many other programs designed to promote employee health and well-being.

**What you’ll be doing**

Internally, the SA I-QA liaises with Team Leads, Project Managers (PMs), Business Analysts, Application Developers, Systems Analysts, and Infrastructure Analysts within the Information Technology and Operations Departments, and with leaders and business experts throughout the organization as needed.

Externally, the SA I-QA liaises with consultants and external stakeholders in order to assess and improve system quality. In addition to BCCNM needs, the SA I-QA works on testing and quality related to information systems needs of other regulatory bodies within the Consortium.

**Key responsibilities include**:

- Analyze test results to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.
- Communicate test progress, test results, recommendations for improvement, and other relevant information to project stakeholders.
- Support quality improvement through recommendation of changes or enhancements to quality assurance standards, stress and load testing, regression test areas, and UI automation frameworks.

**Your education & skills**
- Bachelor’s Degree in a Computer Science, Computer Information Systems (CIS) or BBA program with a concentration in Management Information Systems (MIS), or equivalent;
- Strong knowledge of system testing and software quality assurance best practices and methodologies;
- Hands-on experience with automated testing tools (incl. Jenkins) and testing solutions (incl. Nightwatch);
- Familiar with programming languages, including Javascript
- Excellent oral, written, and interpersonal communication skills. Ability to establish and maintain strong relationships with stakeholders with varied system knowledge;
- Demonstrated problem solving and analytical thinking skills, in addition to keeping abreast of trends and best practices in information systems;
- Ability to communicate with developers in technical terms and business users in plain language;
- Excellent interpersonal skills; approachable, with the ability to adapt communications methods to audience needs;
- Outstanding customer service skills;
- Ability to take both direction and initiative in generating and following through on tasks;
- Experience with following is considered an asset:

- Microsoft Dynamics 365 CRM, Microsoft SharePoint, and/or Microsoft GP
- Working in an Agil