Field Service Technician

1 week ago

Barrie, Canada Burman and Fellows Group Full time

**FIELD SERVICE TECHNICIAN**

**Role**: Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada,by performing connectivity and hardware troubleshooting and repair in a positive and professional manner

**Responsibilities and Duties**:

- Perform connectivity and hardware troubleshooting and repair; Perform outlook set up and administration
- Identify and repair hardware issues in a POS environment; Replace scanners, scales, pin pad, printers and work stations
- Assure all other on-site support services and repairs are completed by verifying operations and maintaining required quality levels and documenting work performed
- Perform travel on a moment’s notice in order to provide support by troubleshooting at BFG customer's sites in assigned area, as required
- Be available for rotational shifts (days, afternoons, evenings and weekends) including rotational stand-by 24/7
- Prepare field reports, as required
- Liaise with Help Desk on escalated issues
- Investigate and diagnose customers’ issues by using technical expertise in a timely and professional manner
- Install, fish, dress cross connect and terminate Unshielded Twisted Pair (UTP), co-axial and fibre optic cable
- Identify cable pathways
- Test, review and troubleshoot installed systems
- Install various types of network infrastructure equipment (switches, routers, servers, DSL modems, wireless switches and access points, camera, security systems, network addressing)
- Troubleshoot cabling, hardware and network related issues in the field
- Operate hand and power tools (i.e. drill)
- Exhibit positive and professional attitude and behaviour at all times; Interact and communicate respectfully with all BFG parties to resolve field issues
- Work independently and collaboratively with other team members to achieve common project/site objectives

**Occupational Requirements**:
Technical Requirements:

- CompTIA A+ Certification
- Minimum university degree with major in information technology or a related program
- Minimum 3 - 5 years of experience working in IT field services, with broad exposure to a variety of software and hardware technologies, or equivalent experience
- Experience working in a retail environment with POS systems is required
- Experience working with remote management software is an asset
- Experience in troubleshooting cabling, hardware and network related issues in the field
- Familiarity with network equipment (routers, switches, desktops, printers, servers etc.)
- Must have and provide company with valid driver’s license and clean abstract for use of company vehicle for travelling to customer sites to provide service
- Ability to operate hand and power tools (i.e. drill)
- Proficient computer skills and solid knowledge of computer networking

Personal Requirements:

- Excellent prioritizing and communication skills
- Ability to travel to customers’ sites on short notice over extended periods of time
- Ability and availability to work revolving day/night 24/7 shifts, rotational stand-by and on-calls to respond to operational requirements
- Must be able to lift up to 75 lbs.

BFGLP

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift

Work Location: On the road

  • Service Technician

    4 days ago

    Barrie, Canada Brandt Full time

    Brandt is currently seeking a Field Service Technician for our Barrie location. This position is responsible for the repair and maintenance of construction and forestry based equipment and attachments. Duties & Responsibilities - Efficiently and effectively evaluate the working condition of, diagnose, assemble/disassemble, order parts for, and repair heavy...

  • Field Service Technician I

    2 weeks ago

    Barrie, Canada NCR Full time

    About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...

  • Field Service Technician

    3 days ago

    Barrie, Canada Linde Full time

    Field Service Technician (Full Time) - North York, ON-25001295DescriptionLinde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping...

  • Cooler Service Field Technician

    2 weeks ago

    Barrie, Canada Coca-Cola Canada Bottling Limited Full time

    Servising the following areas: Bolton - Collingwood - Midland - Parry Sound -Huntsville Shift/Hours - Monday to Friday Afternoons (hours may vary) Must be available on the weekend should there be a business need. Depending on the seniority. Pay Rate: During Training - $28.68/h After Training - $30.59/h **About This Opportunity**: Coke Canada Bottling...

  • Field Service Technician Ii

    1 week ago

    Barrie, Canada NCR Atleos Full time

    About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. TITLE: NCR Atleos Field Service Technician...

  • Field Heavy Equipment Technician

    5 days ago

    Barrie, Canada Brandt Full time

    Brandt is currently seeking a Field Heavy Equipment Technician for our Barrie location. This position is responsible for the repair and maintenance of construction and forestry based equipment and attachments.   Duties & Responsibilities Efficiently and effectively evaluate the working condition of, diagnose, assemble/disassemble, order parts for, and...

  • Motorola Radio Field Technician

    2 weeks ago

    Barrie, Canada Agencypad Full time

    We are on the lookout for motorolla two way radio field technicians for a client in Barrie ON. **DUTIES**: - Troubleshooting, installing, maintaining, repairing, and configuring mobile radio and broadband wireless equipment - Inspect and test electronic equipment, components and assemblies using multimeters, circuit testers, and other electronic test...

  • Service Technician

    6 days ago

    Barrie, Canada Garaga Full time

    **Career Opportunity > Service Technician** **Are you skilled in working with small tools? Are you meticulous, detail-oriented and a great judge? We're looking for someone like you!** **GARAGA, THE ADVANTAGES OF A LARGE COMPANY & MUTUAL SUPPORT OF A CLOSE-KNIT TEAM! THE BEST OF BOTH WORLDS!** **Small is Beautiful!** Connect quickly with people, with room to...

  • Service Technician

    1 week ago

    Barrie, Canada Garage Supply Contracting Inc. Full time

    Job description **Service Technician** Since 1914, Garage Supply Contracting Inc. has been leading the industry in garage equipment supply, repair, maintenance, engineering & planning. We are a third generation, family-owned business with technicians bringing years of knowledge to facilities across Ontario. We are currently seeking an enthusiastic,...

  • Refrigeration Technician

    5 days ago

    Barrie, Canada HERITAGE SERVICE GROUP CANADA Full time

    25-Sep-2023 to 25-Oct-2023 (PST) Barrie, ON, CAN 42-55 per hour Hourly Full Time An excellent extended health care benefits package is provided RG HendersonRefrigeration Technician Who we are:RG Henderson, a division of Heritage Food Service Group of Canada, is the largest service provider for the food service industry in Toronto (GTA) with operations in the...