Foundry, Human Resources Program Support Coordinator

Summary:
Within the context of a client and family centred model of care and, in accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care, the person promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff.

Reporting the Human Resources Partner, Foundry, the Foundry Human Resources (HR) Program Support Coordinator contributes to the development, maintenance and advancement of various projects and human resources support activities in collaboration with the Human Resources Partner and other Foundry program staff. This requires participation in the planning and execution of both the strategic and operational components of the Foundry Human Resources Program in order to fulfill the needs of the program. Duties performed by this position include: staff engagement and communication, coordination, monitoring and delivery of recruitment, on-boarding and human resources related transactional activities; project coordination, administrative, budget, data entry and HR reporting and evaluation support. The position liaises regularly with PHC Human Resources staff and PHSA Support Services (ERB & Payroll) to ensure consistency and alignment of practices, exchange information and to maintain consistency with wider human resources initiatives and activities.

Qualifications / Skills and Education:
Education, Training and Experience

A level of education, training, and experience equivalent to a Bachelor’s degree in business administration, human resources, project management or a related field plus three (3) to five (5) years recent related experience, or an equivalent combination of education, training and experience. Additional education, training and/or experience in human resources, communications, and project management is an asset.

Skills and Abilities
- Ability to implement, and demonstrated knowledge of human resources practices, project management, process coordination, and quality improvement skills.
- Ability to conduct detailed research (such as literature and best practice initiatives) and to analyze findings.
- Ability to plan, multi-task, organize, problem-solve and prioritize work.
- Ability to communicate effectively both verbally and in writing.
- Excellent interpersonal skills and ability to work collaboratively with individuals at all levels internally and externally.
- Ability to work independently using initiative and judgment.
- Ability to type proficiently.
- Ability to effectively use a variety of computerized software, databases and systems (such as Microsoft Office 2000 (Word, Excel, PowerPoint, Access and Internet Explorer.)
- Knowledge of Healthcare HRIS (e.g., PeopleSoft, HR Connect, ESP).
- Physical ability to carry out the duties of the position.

Duties and Responsibilities:
1. Provides HR operational and administrative support to the program leaders in the development and operational implementation of assigned projects, activities and initiatives. Acts as a resource to the Foundry program staff, including developing program-specific actions, related documents, providing support, monitoring and coordinating deliverables and maintaining timelines.

2. Liaises and engages with staff and partners and serves as a liaison to ensure HR project components, activities are completed, reported and evaluated in order to meet commitments. Closely monitors and tracks program progress toward program deliverables, identifying barriers to implementation, communicating divergence and works with program leaders to ensure alternative actions/plans are developed, approved and implemented. Provides clarification, knowledge, problem-solving and documentation in order to ensure the HR program projects and priorities are completed on time and/or on budget.

4. Provides support to Foundry Program Leaders on matters relating to employee staff such as scheduling, timekeeping, leaves and terminations. Follows up on employee pay, record and payroll inquiries with Employee Records & Benefits, Payroll, and Compensation & Classification as required. Clarifies and provides information to Leaders and/or staff members. Gathers and compiles required information to respond to related requests.

5. Collaborates with the Human Resources Partner, Foundry and staff as well as external partners as required to plan, initiate, coordinate, and evaluate new programs and projects, ensuring strategies and arrangements are in place to maximize the efficiency of HR Support.

6. Liaises with Human Resources Partner, Foundry and other staff to implement communication plans and activities, and with external and internal partners to respond to requests for HR information, collaborate on joint initiatives and events, and to coordinate communication activities. Responds to and tracks information requests from partners, and coordinates communication of responses.

7. Provides ongoing, frequent, clear and concise reports to program staff and le