Residential and Community Support Worker Part Time

We are Hiring at E Fry Ottawa
Wonderful Weekend Work
Residential and Community Support Worker, Part-Time - JF Norwood House

Job title: Residential and Community Support Worker Part-time Weekends
Reports to: Associate Manager of Residential Services
Hours: 16.5 hours/month (minimum)
Language: English Essential (Bilingual Preferred)

**Salary**: $18.96 plus benefits

Core Responsibilities
Provide support to residents
- Provide support to residents, including emotional support, therapeutic listening, crisis intervention, conflict resolution and resource referrals.
- Provide case management support for residents including to develop/maintain residents’ Plan of Care, and empower and support clients in their successful transition to the community.
- Maintain cooperative working relationships and liaison with various other service providers and funders.
- Participate in the shift schedule rotation as part of our 24-hour staffing model - (daytime, evening and overnight shifts are all awake shifts).

Maintain records and contribute to safety and maintenance of the residence
- Maintain accurate and up-to-date records and statistics regarding all aspects of service delivery as required to support the needs of residents and the requirements of our funders (Correctional Service Canada and Ontario’s Ministry of the Solicitor General).
- Assist in the overall security and maintenance of the residence.

Other responsibilities
- Promote and maintain the mission, vision, and values of the Elizabeth Fry Society of Ottawa.
- Train new Residential Relief staff as required.
- Attend and participate in monthly staff meetings.

The Part-time Residential Support Worker (weekends) may also be responsible for providing on-call and backup duties and for other duties as assigned by the Associate Manager, Residential Services, or her delegate.

**Qualifications**:
Required education and experience
- Experience and/or education equivalent to an undergraduate degree in criminology, social work or related field OR a diploma in a similar field.
- Experience working with marginalized women and/or communities who face multiple barriers such as poverty, discrimination, criminalization and a lack of housing.

Required knowledge, capacity, and commitment
- Understanding of the dynamics of criminalized women’s behavior and ability to support them to assess their needs and risks.
- Ability to provide non-judgmental emotional support to women and form effective trust relationships.
- Ability to assist criminalized women to identify potential challenges to their successful reintegration into the community - as well as community services to support their successful reintegration.
- Understanding of alcohol, substance use and related issues.
- Excellent interpersonal and crisis intervention skills.
- Excellent oral and written communication skills (English essential, bilingual preferred).
- Excellent organizational and time management skills, and ability to work well independently.
- Awareness of and commitment to women’s issues with a thorough understanding of racism, classism, sexism, homophobia, violence against women and transgender issues.
- Valid First Aid/CPR certification.
- submit proof of vaccination as per our employee immunization policy.
- pass a security clearance at the Protected B Level.

In addition to the above requirements, some “great to have” qualifications include
- You thrive in dynamic environment
- You are bilingual
- You have recent ASIST and NVCI training

We thank all who apply. Only those selected for an interview will be contacted.

**Job Type**: Part-time
Part-time hours: 16.50 per week

**Salary**: $19.44 per hour

**Benefits**:

- Casual dress
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Night shift
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- supportive care: 1 year (preferred)

Work Location: In person