Weekend On-call Telephone Support Specialist
6 days ago
**Weekend On-Call Telephone Support Specialist Wanted**
Are you looking for a weekend role that keeps you engaged? We’re seeking a **Weekend On-Call Telephone Support Specialist** to join our Healthcare Agency staffing team on a part time/on call basis This is a great opportunity for someone with excellent communication skills and a positive, proactive attitude.
**What you’ll do**:
- Provide exceptional phone support to our clients during the weekend shift (Friday at 4pm-Monday at 8am).
- Document all calls and escalate critical issues to the appropriate manager on call.
- Maintain professionalism and ensure client satisfaction throughout each call.
**Requirements**:
- Strong phone communication skills.
- Ability to work independently and handle multiple calls.
- Prior customer service or support experience is a plus
- Availability to work every weekend exclusively
- Ability to stay calm and problem-solve in high-pressure situations.
- Must live local to Smiths Falls
**Perks**:
- Opportunity to work remotely.
- Be part of a dynamic and supportive team
If you’re someone who thrives on helping others, has common sense and enjoys the flexibility of working on weekends, we’d love to hear from you
**Job Type**: Part-time
Pay: From $18.00 per hour
**Benefits**:
- Work from home
Work Location: Hybrid remote in Smiths Falls, ON K7A 1W3
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