Weekend On-call Telephone Support Specialist

6 days ago


Smiths Falls, Canada Quality Care Solution Ltd. Full time

**Weekend On-Call Telephone Support Specialist Wanted**

Are you looking for a weekend role that keeps you engaged? We’re seeking a **Weekend On-Call Telephone Support Specialist** to join our Healthcare Agency staffing team on a part time/on call basis This is a great opportunity for someone with excellent communication skills and a positive, proactive attitude.

**What you’ll do**:

- Provide exceptional phone support to our clients during the weekend shift (Friday at 4pm-Monday at 8am).
- Document all calls and escalate critical issues to the appropriate manager on call.
- Maintain professionalism and ensure client satisfaction throughout each call.

**Requirements**:

- Strong phone communication skills.
- Ability to work independently and handle multiple calls.
- Prior customer service or support experience is a plus
- Availability to work every weekend exclusively
- Ability to stay calm and problem-solve in high-pressure situations.
- Must live local to Smiths Falls

**Perks**:

- Opportunity to work remotely.
- Be part of a dynamic and supportive team

If you’re someone who thrives on helping others, has common sense and enjoys the flexibility of working on weekends, we’d love to hear from you

**Job Type**: Part-time

Pay: From $18.00 per hour

**Benefits**:

- Work from home

Work Location: Hybrid remote in Smiths Falls, ON K7A 1W3



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