Customer Service

7 days ago


Kingston, Canada Fix Auto Full time

Fix Auto Kingston is looking for a **Customer Service Representative/Estimator-in-Training **to join our staff. In this role you will work closely with the production team and be responsible for providing accurate information to customers and the dealership teams for pricing, damage, and estimated time of repair.

**_Fix Auto Kingston is located at: 683 Gardiners Road, Kingston, ON_**

Our company values its customers and employees and is invested in principles for success. We operate our business with integrity and adhere to the highest ethical standards.

**Benefits**:

- We offer a generous compensation plan
- Excellent group benefits package
- New 12,000 square foot collision repair center
- Employee profit sharing plan
- Team environment

**Job Duties**:

- Greet customers over the phone and in person
- Responsible for the collection and processing of payments
- Responsible for booking of estimate and repair appointments
- Responsible for communicating with insurance companies regarding vehicle repair status
- Monitor repair estimate files for approval
- Other duties as required.

**Requirements**:

- Ability to work independently and as part of a team
- Strong interpersonal skills
- Able to effectively communicate both verbally and in writing
- Good computer aptitude
- Automotive knowledge or experience
- Collision industry experience preferable but not required
- Possess a valid G driver's license

**Compensation**:

- $22 - $28/hr depending on level of experience

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$28.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- Profit sharing
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- computer: 2 years (preferred)
- collision centre or automotive: 1 year (preferred)

Licence/Certification:

- Class G Licence (preferred)



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