Operations Support
6 days ago
Andersen LLP - Operations Support, Vancouver
The Role
This role combines administrative support with marketing responsibilities, ensuring smooth day-to-day operations and assistance with firm events, materials, and promotional efforts. Responsibilities include creating a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages; managing client queries by passing them to the appropriate parties; and handling incoming and outgoing mail and couriers. Working hours are 12:00 pm - 4:30 pm PST
Working in the office 5 days per week.
Who We Are
Andersen LLP is a member of Andersen Global, specializing in U.S. and Canadian cross-border tax services with head offices in Vancouver, BC, and Calgary, AB. Best-in-class service, stewardship, independence, seamlessness, and transparency - these are the five core values that guide the talented employees at Andersen LLP. We are committed to hiring highly motivated individuals who desire to enhance their career and make a distinct impact. We aim to be the benchmark for quality in our industry and serve as the standard by which other firms are measured.
Andersen LLP offers a rewarding career path for exceptional individuals and a comprehensive benefit package We foster an environment based on learning and allow our employees to grow through hands-on work experience. We offer educational career training to enhance our employees’ professional development goals.
**Responsibilities**:
**In addition to the above, the Operations Support role will**:Operations**:
- Assist with all shipping and receiving needs.
- Manage inventory (office, kitchen, IT supplies, and promotional giveaways).
- Maintain kitchen areas, including stocking, cleaning, and ensuring functionality.
- Manage boardrooms to ensure cleanliness and readiness.
- Serve refreshments to visiting clients.
- Support external contractors during onsite work.
- Liaise with Building Management for service needs.
- Assist IT with office equipment and third-party support coordination.
- Other duties as assigned
**Marketing**:
- Purchase event tickets for staff and update shared calendars.
- Enter and maintain accurate event details in the CRM system.
- Organize and manage business cards, marketing materials, and promotional items for new employees.
- Coordinate materials and setup for events.
- Keep inventory of promotional giveaways.
- Provide on-site support at events when required.
- Other duties as assigned.
**Qualifications**:
- High school diploma required.
- At least 3 years of related and progressive experience in administration is required. (An equivalent combination of education and experience will also be considered).
- Possesses intermediate to advanced skill levels in Microsoft Outlook, Word, Excel, and PowerPoint.
- Familiarity with Zoho CRM is an asset but not required.
- Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
- Demonstrated experience in managing clients and busy professional staff effectively.
- Advanced organizational and time management skills with the proficiency to prioritize tasks effectively.
**Application Deadline**: June 8, 2025
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