Coordinator, Public Service

1 week ago

Caledon, Canada The Town of Caledon Full time

**Description**:
Caledon Public Library is a hub for discovery, innovation and inspiration. We nurture connections, collaboration and creativity and are situated within a dynamic municipality that successfully balances urban, rural and agricultural communities. With seven branches that serve as the cornerstones to the community, connecting people to information and each other is what we do

**The Opportunity**

Reporting directly to the Branch Manager, this role is responsible for the day-to-day delivery of branch services. You will provide a variety of public services including borrower services, reference assistance, readers’ advisory and user-support of library technologies and digital resources. You will be responsible for creating a welcoming and inclusive library environment and may act as Person in Charge at the branch. As the Coordinator, Public Service, you will perform the following duties, including but not limited to:

- Perform all circulation functions: check books in and out, register patrons, collect fees, place holds, etc.
- Provide Interlibrary Loan service to patrons as required
- Commits to the provision of quality service to users, maintaining the Library’s image and ensuring that the library is profiled in a positive manner.
- Demonstrate an ongoing familiarity with the Library’s collections, both print and electronic
- Merchandise and display materials and collections to encourage patron awareness and use
- Responsible for the general appearance of the branch, ensuring a welcoming atmosphere for all visitors
- Supervises and schedules daily work of branch pages
- Functions as Person in Charge (PIC) at the branch as scheduled: monitors staff attendance; ensures adequate staffing, oversees the opening and secure closing of the branch; resolves, records, and/or reports all incidents, issues, and emergency scenarios

This position offers an hourly rate of $33.09.

**Attachments**: 1204 - Coordinator, Public Service.pdf

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