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Claims Advisor
3 weeks ago
Head Office (Surrey), BC, 9850 King George Blvd #1500, Surrey, British Columbia, Canada Req #3598
Wednesday, November 6, 2024
We’re searching for a Claims Advisor. Are you searching for new possibilities?
Westland Insurance Group Ltd has an exciting opportunity for a Claims Advisor at our Surrey, BC office. This is an exciting role for an individual with superior client service and will be a shared service role between two Westland owned companies.
Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.
Discover what’s possible, with Westland.
The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.
As a Claims Advisor, you are a client advocate, combining left-brain creative problem-solving with right-brain execution, taking pride in finding impactful solutions while delivering exceptional service.
Interested in learning more?
**Why you'll love Westland**:
An open, flexible and welcoming workplace
Plenty of opportunities to grow and learn
Autonomy to own your own success
Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
Total rewards program that takes care of your financial, physical, and mental health
Flexible paid Values Days to celebrate days important to you
Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients
**Why we’ll love You**:
Caring, knowledgeable, and patient, you're a client champion who provides superior service with exceptional communication etiquette
Building authentic client relationships and functioning as part of a team comes naturally to you
You're a master time manager, who can multi-task with the best of them, plus you can demonstrate confidentiality and discretion
Bonus You have previous insurance education and/or experience
**Once here, you'll**:
**Claims Processing Support**: Assist with intake, verification, and entry of new claims into the claims management system.
**Document Management**: Organize, file, and maintain electronic claim documentation; ensure all documents are accurately stored and accessible in electronic claims management system.
**Customer Communication**: Coordinate with policyholders, adjusters, and external vendors to collect necessary information for claims processing.
**Data Entry & Accuracy**: Ensure accurate data entry for claims-related information, verify data integrity, and make updates as necessary.
**Daily Cheque Management**: Provide support to Finance Team on daily claim cheque issuance and ensure distribution of cheques as requested
**Administrative Support**: Assist claims representatives with ad-hoc requests, provide reports as needed, and support overall department organization
Participate in special projects determined by leaders
Want to get to know each other better? Send your resume our way.
You belong here
We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.
