Auto Claims Advisor

7 days ago

Markham, Canada Aviva Full time

We have incredible opportunities at Canada’s leading property and casualty insurance group, Aviva Canada. Our Auto Claims team is on the hunt for Intermediate Auto Claims Advisors - empathic, motivated and customer focused individuals. If you enjoy working in a fast-paced environment, have the passion to help people and the desire to grow professionally, we would love to hear from you

As an Intermediate Auto Claims Advisor, you will be our customer’s first point of contact when they need us most. Providing exceptional customer service, you will be guiding them through the claims process, conducting investigations and making the decision on the best course of action.

To meet our customer’s needs, you must be available to work on a rotating shift schedule during the hours of 8am to 6pm on Monday through Friday.

Aviva recognizes the importance of being flexible and the benefits of being together, this role will be hybrid - the best of both worlds.

What you'll do:
- Guide customers through the claims process by investigating their auto collision claim and looking after their needs- Comply to company and industry regulatory practices, delivering best practice methods and taking responsibility for your customers and claims outcomes.- Work autonomously in a digital environment- Actively participate in ongoing training to keep up to date with best practices in claims handling- Contribute to special projects and provide feedback to support Aviva’s ongoing initiatives to provide the outstanding customer experience

What you'll bring:
- Excellent oral and written communication skills- Ability to work in a digital environment and undertaking online tasks- Genuine curiosity and inquisitive approach to making improvements to processes to create a positive customer experience- Ability to work within and positively add to our organizational culture and values

What you’ll get:
- Compelling rewards package including base salary, eligibility for annual bonus, paid vacation, retirement savings, share plan, health benefits, personal wellness account, and 3 paid volunteer days per year.- Outstanding Career Development through our tailored career progression plan within the Auto Claims department- Paid professional development education (Controlled Insurance Program designation)- Corporate wellness programs to support our employees’ physical and mental health

Our work environment:
- A diverse, inclusive and vibrant team culture where you can thrive by bringing your whole self to work.- Regular social and team building events- Employee recognition program

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take ownership, and who make good decisions. We’re also the best in the market at providing our customers with an online service so we want people who are passionate about digital customer experiences.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

  • Claim Advisor Auto Non Express

    1 week ago

    Markham, Canada Allstate Canada Full time

    **Who is Allstate**: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...

  • BAU Auto Claims Advisor I

    2 weeks ago

    Markham, Ontario, Canada TD Full time

    Work Location:Markham, Ontario, CanadaHours:35Line of Business:TD InsurancePay Details:$49,050 - $73,600 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed...

  • Manager Auto Claims Estimate

    1 week ago

    Markham, Canada Allstate Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...

  • Virtual Claim Spc Damage Estimator Auto

    1 week ago

    Markham, Canada Allstate Canada Full time

    **Who is Allstate**: Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. **Role Designation**: Home-Based Benefits to joining Allstate Flexible Work Arrangements Employee discounts (15% on auto and...

  • Field Claim Specialist Auto

    2 weeks ago

    Markham, Canada Allstate Canada Full time

    **Who is Allstate**: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...

  • Field Claim Specialist, Auto

    7 days ago

    Markham, Canada Allstate Canada Full time

    **Who is Allstate**: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...

  • Claim Assistant

    16 hours ago

    Markham, Canada Allstate Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...

  • Field Claim Specialist, Auto

    1 week ago

    Markham, Canada Allstate Canada Full time

    **Who is Allstate**: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...

  • Accident Benefits Claims Advisor

    3 weeks ago

    Markham, Canada TD Full time

    Join to apply for the Accident Benefits Claims Advisor role at TD Work Location: Markham, Ontario, Canada Hours: 35 Line Of Business: TD Insurance Pay Details: $56,400 - $83,000 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague...

  • Bodily Injury, Claims Advisor II

    1 week ago

    Markham, Canada TD Securities Full time

    Bodily Injury, Claims Advisor II Work Location: Markham, Ontario, Canada Hours: 35 Line Of Business: TD Insurance Pay Details: $58,800 - $83,000 CAD TD Insurance is part of TD Bank Group, one of Canada's largest financial institutions. TD Insurance helps protect clients from the 'accidents of life' with a wide range of products including credit protection,...