Current jobs related to Industrial Support Specialist - Winnipeg - Wallace Perimeter Security

  • Industrial Support Specialist

    2 weeks ago

    Winnipeg, Canada Wallace and Wallace Fences Full time

    **About the Company** Wallace and Wallace is a leading provider of cutting-edge security products that safeguard people and property. We are focused on delivering superior performance to our customers with high-quality gates and security systems. As our business continues to grow, we are now seeking an **Industrial Support Specialist** to join our growing...

  • INDUSTRIAL ENGINEERING SPECIALIST

    4 weeks ago

    Winnipeg, Canada Carte International Inc. Full time

    CARTE International Inc . is a Winnipeg company that is a major manufacturer and supplier of high-quality transformers to the Canadian and USA markets. We provide excellent customer service, and the overall excellence of our dedicated team is one of the major reasons for Carte’s success. Carte is seeking a dynamic and enthusiastic Industrial Engineering...

  • INDUSTRIAL ENGINEERING SPECIALIST

    4 weeks ago

    Winnipeg, Canada Carte International Inc. Full time

    CARTE International Inc. is a Winnipeg company that is a major manufacturer and supplier of high-quality transformers to the Canadian and USA markets. We provide excellent customer service, and the overall excellence of our dedicated team is one of the major reasons for Carte’s success. Carte is seeking a dynamic and enthusiastic Industrial Engineering...

  • IT Support Specialist

    4 days ago

    Winnipeg, Canada Resolute Technology Solutions Inc Full time

    As the **IT Support Specialist (Workplace Technology Specialist)**, you are the first point of contact for our clients as well as within our company. You will provide technical support to our staff as well as our clients through the direction of the Workplace Technology Team Lead. Working with other team members, you will be responsible for ensuring that...

  • Partner Support Specialist

    2 weeks ago

    Winnipeg, Canada Wellington-Altus Private Wealth Inc. Full time

    **Partner Support Specialist** **Location**: This in-office position can be based in our Winnipeg, or Calgary office. **Our organization**: Founded in 2017, Wellington-Altus Financial Inc. (Wellington-Altus) is the parent company to Wellington-Altus Private Counsel Inc., Wellington-Altus USA Inc., Wellington-Altus Insurance Inc., Wellington-Altus Group...

  • Partner Support Specialist

    2 weeks ago

    Winnipeg, Canada Wellington-Altus Private Wealth Inc. Full time

    **Partner Support Specialist** **Location**: This in-office position will be based out of our Winnipeg, Calgary, or Toronto Office. **Our organization**: Founded in 2017, Wellington-Altus Financial Inc. (Wellington-Altus) is the parent company to Wellington-Altus Private Counsel Inc., Wellington-Altus USA Inc., Wellington-Altus Insurance Inc.,...

  • Cn - In-plant Solutions Specialist-magellan

    7 days ago

    Winnipeg, Canada MSC Industrial Supply Co. Full time

    **BUILD A BETTER CAREER WITH MSC** Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products...

  • Support Specialist

    2 weeks ago

    Winnipeg, Canada Skyline Aviation Software Full time

    We’re seeking a **Software Support Specialist** who is not just good with people, but exceptionally quick at grasping complex systems and solving nuanced problems. You'll be supporting a sophisticated user base, diagnosing tricky issues, and helping ensure our software runs flawlessly in real-world conditions. This is a great opportunity for someone who...

  • Individual Investments Support Specialist

    7 days ago

    Winnipeg, Canada TIPI Group of Companies Full time

    TIPI Insurance Partners **Individual Investments Support Specialist**, Full Time Permanent **The Opportunity** TIPI Insurance Partners is looking for a highly organized and motivated Individual Investments Support Specialist to join our team. If you thrive in a fast-paced, collaborative environment and are passionate about administrative support in the...

  • Technical Support Specialist

    2 weeks ago

    Winnipeg, Canada Vidir Full time

    **Vidir Solutions Inc., Elevating Careers and Community** “We rise by lifting others” - Robert Ingersol What makes a Vidir Hero? Someone who serves others, acts with integrity, keeps others safe, and uses their powers to elevate others. Our team at Vidir is made up of individuals who help others do what they do best. Whether that’s creating a perfect...

Industrial Support Specialist

3 hours ago

Winnipeg, Canada Wallace Perimeter Security Full time

**About the Company**

Wallace Perimeter Security is a leading provider of cutting-edge security products that safeguard people and property. We are focused on delivering superior performance to our customers with high-quality gates and security systems. As our business continues to grow, we are now seeking an **Industrial Support Specialist** to join our growing team.

**Primary Tasks and Duties**:

- Answer incoming and place outbound calls to existing customers to provide technical assistance, answer product-related questions, and offer troubleshooting solutions.
- Conduct on-site visits to customer locations for hands-on troubleshooting, installations, and maintenance of automated gates and doors, ensuring proper functionality and safety.
- Assist in the preparation, repair, and testing of gate and door components in the shop. This includes assembling and configuring hardware, diagnosing system faults, and supporting the testing process.
- Troubleshooting company products and services, enhancing the customer experience through excellent communication of situations and solutions.
- Serve as the primary point of contact for all technical inquiries related to hardware, software, or other designated client products. Provide troubleshooting and resolution support, including clarifying complex issues, suggesting solutions, and escalating if needed.
- Listen attentively to customer needs and concerns, demonstrate empathy while maximizing opportunity to build rapport with the customer. Effectively communicate technical information to non-technical customers.
- Clarify customer requirements, probe for understanding, use decision support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking.
- Troubleshooting electrical and mechanical circuits and components.

**Qualifications**
- 3-5 years experience in product oriented technical support.
- Construction and/or Electrical experience is considered an asset.
- Good customer service, communication and problem solving skills.
- Must be reliable and courteous.
- Effective communication skills in English, both written and verbally.
- Technical aptitude, problem solving skills and ability to prioritize multiple items at once.
- Patience in working with customers is second nature to you.

We appreciate the interest shown by all applicants, however only those being considered for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- RRSP match
- Tuition reimbursement

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Product Oriented Technical Support: 3 years (preferred)

Work Location: In person