Project Manager

**Status**: Full time, indefinite
**Location**: Ottawa, Ontario (hybrid)
**Closing date**: Open until filled
**Salary range**: $67,000 to $ 84,000 per year
CADTH is now Canada’s Drug Agency — a pan-Canadian health organization. We are an independent, not-for-profit organization headquartered in Ottawa, with a satellite office in Toronto. Created and funded by Canada’s federal, provincial, and territorial governments, we drive better coordination, alignment, and public value within Canada’s drug and health technology landscape. We provide Canada’s health system leaders with independent evidence and advice so they can make informed drug, health technology, and health system decisions, and we collaborate with national and international partners to enhance our collective impact.
We are proud to be a 2024 National Capital Region Top Employer. This recognition celebrates our dedication to fostering a work environment that nurtures growth; innovation; and inclusion, diversity, equity, and accessibility (IDEA). It reaffirms our ongoing efforts to create an outstanding workplace where our employees thrive and feel valued.
Primary Focus
The Project Manager (PMO) is responsible for researching, developing, and implementing best practices in project management to ensure the timely and cost-effective completion of projects. This includes identifying, documenting, and analyzing product-related processes to gain efficiencies and standardization to meet customer needs better. This role will also provide flexible and ad hoc project management support throughout the organization.
What do the daily responsibilities look like?
On any given day, the Project Manager (PMO), will be responsible for:
Operational Excellence and Process Improvement
- promote project management best practices and knowledge sharing by utilizing a Project Management Body of Knowledge (PMBOK)-based methodology and building an internal community of practice
- assess core product processes and meet with stakeholders across the organization to identify opportunities for improvement, examine process issues, inconsistencies, duplication, and risks about their impact, and create strategic recommendations for new best practices for improved efficiencies and risk mitigation
- develop, document and update core product line processes and schedules, including maintaining clear and detailed process maps and business requirements

Change Management and Training
- develop and implement a change management plan for major process changes to project management policies, processes, and procedures
- lead continuous improvement within project management and support the implementation of approved process changes by hosting regular staff training sessions

Reporting and Analytics
- support the implementation, and regular reporting of performance indicators to assist senior management in timely decision-making, overall project performance and organizational project capacity
- analyze and provide insights on core products by gathering, monitoring, and analyzing key performance metrics

Project Management
- support projects on an ad hoc basis across the organization
- manage, track, and escalate all budgeting activities related to assigned projects to ensure timely delivery within scope, on time, and budget
- work collaboratively with the project owner but is accountable for successfully executing projects with complex resourcing on schedule, within scope, and on budget.

Is this the right role for you?
**The Project Manager (PMO) will likely have**:

- a postsecondary education in a relevant area such as business, technology or in a health research discipline, formal training in project management, plus 3 years of experience leading complex projects
- Project Management Professional (PMP) Certification
- advanced knowledge and experience with quality frameworks (i.e., Lean, Six Sigma, PMBOK)
- Change Management Principles (i.e; ADKAR, PROSCI)
- advanced skills in process mapping, documenting and business process reengineering
- a demonstrated ability to analyze business processes and workflows from a systems thinking approach
- strong facilitation and training skills with the ability to engage management and staff
- expertise in developing and maintaining project schedules
- significant experience with MS Project (MS Project Server) or other related project management software tools
- excellent organizational skills with a well-developed ability to plan and manage priorities
- advanced writing, communication, interpersonal and relationship-building skills
- the ability to proactively identify risks to the successful completion of projects, problem solve and recommend the best course of action appropriate to customer needs and our culture
- flexibility and adaptability within a dynamic working environment to anticipate needs and successfully manage multiple tasks, conflicting priorities and regular process changes while supporting several different product types concur